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- Tasks: Drive innovative AI and Data solutions for enterprise customers on the ServiceNow platform.
- Company: Join a leading tech firm focused on AI-driven transformation.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Be a trusted advisor to C-suite leaders and shape the future of AI in business.
- Qualifications: 5+ years in presales consulting or technical architecture with strong communication skills.
- Other info: Dynamic role with travel opportunities and a collaborative team culture.
The predicted salary is between 43200 - 72000 £ per year.
As a Senior Advisory Solution Consultant - Platform, Data & AI, you will be the technical and solution expert partnering with the Solution Sales Executive for Platform, Data & AI. Your mission is to drive innovative business outcomes for enterprise customers by architecting, positioning, and delivering advanced AI and Data solutions on the ServiceNow platform. You will act as a trusted advisor to C-suite stakeholders, translating complex technical capabilities into measurable business value, and enabling customers to realise the full potential of AI-driven transformation.
Technical Leadership & Solution Delivery
- Build trusted customer relationships and engage early to support shaping AI and Data strategies.
- Lead consultative discovery sessions with C-suite stakeholders to understand business challenges, define requirements, and co-create solution visions that align ServiceNow's (Agentic) Platform, Data & AI capabilities with customers' transformation goals.
- Design innovative, state-of-the-art solution experiences that address specific business challenges and deliver them through impactful storytelling.
- Serve as the technical subject matter expert throughout the sales process, qualifying opportunities, responding to RFPs and RFIs, and providing architectural guidance to ensure solutions are feasible, scalable, and positioned for successful adoption and expansion post-sale.
- Provide thought leadership that showcases ServiceNow innovations, inspiring not only the ServiceNow community but also sales and solution consultant teams.
- Collaborate with broader Solution Consulting teams to build and present reusable yet easily tailored demonstrations, hands-on proof-of-concepts, and 'art of the possible' workshops that clearly communicate technical value and business impact, driving customer validation and buy-in.
- Actively drive and support regional knowledge sharing and enablement activities for customers and partners.
- Present at executive briefings, industry events, and partner forums to share ServiceNow's vision on data, analytics, and AI-driven enterprise transformation.
- Regularly share, document, and scale best practices within the Solution Consulting team.
- Provide essential customer-based product feedback to Product Management for continuous improvement.
- Guide and mentor colleagues, fostering a culture of collaboration and customer obsession.
- Integrate AI/ML, business intelligence, and analytics strategies into customer solutions, ensuring alignment with business transformation goals.
- Ensure customer advocacy, renewal, and upsell by overseeing adoption and value realisation.
Strategic Advisory & Executive Engagement
- Translate advanced AI capabilities into executive-ready narratives and decision frameworks for C-suite audiences.
- Lead executive briefings on AI operating models, governance, ROI, and risk (responsible AI, privacy, IP protection).
- Build industry-specific playbooks linking AI use cases to functional outcomes (IT, customer operations, employee experience, security).
Technical Expertise
- 5+ years in presales solution consulting, technical architecture, or solution delivery in any of AI, Data, Analytics, or cloud platforms.
- Strong business acumen and communication skills to translate technical capabilities into clear business outcomes and value realization.
- Some hands-on experience with GenAI, LLMs, RAG pipelines, and Vector Databases.
- Strong understanding of data fabric architectures, data integration strategies, and the modernisation of legacy data ecosystems to support an AI-first strategy is a benefit.
- Skilled in architectural and value-based discussions on advanced analytics and/or AI, preferably with proficiency in data-driven Agentic AI business solutions.
- Proven ability to engage, influence, and build trust with C-level and senior stakeholders, especially Chief Data Officers, CIOs, Chief AI Officers, and Enterprise Architects.
- Knowledge of low-code, RPA, business process automation, and API management.
- Experience integrating AI into business processes, decision-making, and workflow automation.
Other Requirements
- Willingness to travel regionally (up to 40-50%) to engage with customers, partners, and internal teams.
- Offices in Staines and London, attendance 1-2 times per week depending on business need.
Advisory Presales Solution Consultant - Platform, Data & AI employer: ServiceNow
Contact Detail:
ServiceNow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advisory Presales Solution Consultant - Platform, Data & AI
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meetups. The more you engage, the better your chances of landing that dream job.
✨Tip Number 2
Showcase your expertise! Create a portfolio or a personal website where you can highlight your projects, case studies, and any relevant experience. This is your chance to shine and demonstrate your skills to potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to AI and data solutions. Think about how you can translate complex technical concepts into business value, just like you would with C-suite stakeholders.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Advisory Presales Solution Consultant - Platform, Data & AI
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with AI, Data, and cloud platforms. We want to see how your skills align with the role of Advisory Presales Solution Consultant, so don’t hold back on showcasing your relevant achievements!
Showcase Your Technical Expertise: Since this role requires a strong technical background, be sure to include specific examples of your experience with GenAI, LLMs, and data integration strategies. We love seeing candidates who can translate complex tech into business value, so let that shine through!
Engage with Storytelling: When writing your application, think about how you can tell a compelling story about your career journey. We’re looking for someone who can deliver impactful narratives, so use your application to demonstrate your storytelling skills and how they relate to driving business outcomes.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join the StudySmarter team!
How to prepare for a job interview at ServiceNow
✨Know Your Tech Inside Out
Make sure you’re well-versed in the latest AI, Data, and analytics technologies. Brush up on your knowledge of GenAI, LLMs, and data fabric architectures. Being able to discuss these topics confidently will show that you’re not just a consultant but a technical expert.
✨Craft Your Story
Prepare to articulate how you've previously translated complex technical capabilities into business value. Use specific examples from your experience where you’ve led consultative sessions with C-suite stakeholders and co-created solution visions. This storytelling will resonate well with the interviewers.
✨Engage with Executive Mindset
Practice framing your responses in a way that speaks directly to executive concerns, such as ROI and risk management. Be ready to discuss how you would lead executive briefings and build industry-specific playbooks that link AI use cases to functional outcomes.
✨Showcase Collaboration Skills
Highlight your ability to work with cross-functional teams. Discuss how you’ve collaborated with other solution consultants to create tailored demonstrations or proof-of-concepts. This will demonstrate your commitment to fostering a culture of collaboration and customer obsession.
