Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with public sector clients to provide innovative software solutions and technical guidance.
- Company: Join ServiceNow, a global leader in AI-enhanced technology transforming how we work.
- Benefits: Flexible work options, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by helping organisations improve efficiency and adapt to evolving needs.
- Qualifications: Experience in enterprise software sales and a passion for technology and problem-solving.
- Other info: Dynamic role with opportunities for travel and collaboration with top executives.
The predicted salary is between 36000 - 60000 £ per year.
ServiceNow is currently seeking a Public Sector Presales Solution Consultant to provide technical sales partnership and to provide customers within the Public Sector industry with product and solution guidance. Aligned to a small portfolio of Enterprise-level Accounts, the Solution Consultant will participate in the growth of the customer by utilising world-class technical pre-sales techniques to communicate the power, extensibility, and ease-of-use of the ServiceNow platform.
What you get to do in this role:
- Responsible for understanding business and technical problems encountered in the Public Sector addressed by ServiceNow products including business transformation, operational efficiency, key regulations & resilience, evolving business needs, security, etc.
- Routine interaction with C-Suite Executives
- Interview customers both face to face and remotely to uncover their technology architecture and business needs.
- Partner with the sales teams in the customer account and strategy planning
- Lead non-technical discussions with your customers to help define objectives that ServiceNow can address and their business value
- Sell the value of our solution, not just the features and functions of the products
- Support and sometimes lead regional marketing events – user conferences, trade shows, webinars, etc.
- Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via video conference.
- Collaborate in the creation of product demo scripts and scenarios.
- Develop a deep understanding of the ServiceNow platform so you can be consultative and provide customers guidance and best practices in designing their solution
- Responding to Request for Information/Proposal documents
- Staying current on product developments/releases to a level required to brief customers on product roadmaps, deliver product demos and leading POV/POC cycles.
- Staying current on competitive analyses and understanding differentiators between the company and its competitors.
- In conjunction with Sales Personnel and Professional Services, conduct transition briefings - communicate commitments, set expectations in preparation for deployment
- Act as the ServiceNow subject matter expert at Executive briefings/marketing events
To be successful in this role you have:
- Expertise (c. 6-10 years) of enterprise software pre-sales solution consulting or sales engineering experience essential
- Experience working with and selling to Public Sector organisations
- Experience selling complex multi-product or cross-platform software solutions essential
- Solution and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM), Financial Management (FM) Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations, IT Operations Management (ITOM) including Cloud Management, Event Management, Infrastructure Discovery/Mapping or any complementary technologies such as Generative AI.
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Ability to pull together complex virtual and matrix teams
- Exhibits a degree of technical expertise and understanding, with the aptitude to learn new technology and solutions quickly
- Able to articulate and logically communicate concepts with both technical and non-technical audiences.
- Exceptional communication and presentation skills including technical and business concepts
- Understanding of and experience selling to Enterprise Architecture teams.
- Ability to understand the "bigger picture" and the business drivers around IT
- Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
- Business Travel as necessary within the UK and occasionally international travel to the US.
- Fluency in English
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.
Advisory Presales Solution Consultant - Higher Education & Local Government employer: ServiceNow
Contact Detail:
ServiceNow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advisory Presales Solution Consultant - Higher Education & Local Government
✨Tip Number 1
Network like a pro! Reach out to your connections in the public sector and let them know you're on the hunt for a role. Attend industry events, webinars, and conferences to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for those interviews! Research the company and its products inside out. Be ready to discuss how your experience aligns with their needs, especially in areas like IT Service Management or AI integration.
✨Tip Number 3
Showcase your expertise! Create a portfolio of your past projects and successes that demonstrate your ability to solve complex problems in the public sector. This will help you stand out during discussions with C-Suite executives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to making the world work better.
We think you need these skills to ace Advisory Presales Solution Consultant - Higher Education & Local Government
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Advisory Presales Solution Consultant role. Highlight your experience in the Public Sector and any relevant technical skills that align with what we’re looking for.
Showcase Your Communication Skills: Since this role involves interacting with C-Suite executives, it’s crucial to demonstrate your exceptional communication abilities. Use clear and concise language in your application to reflect how you can articulate complex concepts effectively.
Highlight Relevant Experience: Don’t forget to emphasise your experience with enterprise software pre-sales and any specific solutions like ITSM or GRC. We want to see how your background makes you a great fit for our team!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets the attention it deserves and helps us keep track of all candidates efficiently.
How to prepare for a job interview at ServiceNow
✨Know Your Stuff
Make sure you have a solid understanding of the ServiceNow platform and its applications, especially in the Public Sector. Brush up on key features like IT Service Management and how they can solve specific business problems. This will help you articulate the value of the solutions during your interview.
✨Practice Your Pitch
Prepare to discuss how you would approach selling the value of ServiceNow's solutions rather than just listing features. Think about real-world scenarios where you've successfully communicated complex ideas to both technical and non-technical audiences. Practising this will boost your confidence.
✨Engage with C-Suite Scenarios
Since you'll be interacting with C-Suite executives, prepare for high-level discussions. Familiarise yourself with common challenges faced by Public Sector organisations and think about how ServiceNow can address these. This will show that you understand their needs and can provide tailored solutions.
✨Stay Current and Competitive
Keep up-to-date with the latest developments in ServiceNow products and the competitive landscape. Being knowledgeable about recent updates or competitor offerings will allow you to answer questions confidently and position ServiceNow as the best choice for potential clients.
