At a Glance
- Tasks: Configure and deliver innovative Logik solutions to enhance customer outcomes.
- Company: Join a global leader in AI-enhanced technology with a vibrant culture.
- Benefits: Flexible work options, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on collaboration and career advancement.
- Why this job: Make a real impact by transforming how businesses work with cutting-edge technology.
- Qualifications: Experience in enterprise software and a passion for integrating AI into processes.
The predicted salary is between 28800 - 48000 £ per year.
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud‑based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
What you get to do in this role:
- The Customer Outcomes Senior Technical Consultant is responsible for configuring the Logik application (Configure, Price, Quote) based on leading practices to provide a solution that achieves customer outcomes.
- The Senior Technical Consultant is the functional and technical expert in customer engagements.
- Participate in workshops with customers to assess current processes and establish future‑state processes.
- Design and deliver Logik solutions with a technical architecture designed for long‑term success and following ServiceNow technical standards and leading practices.
- Provide oversight and unit testing of code developed by ServiceNow, partner, or customer employees.
- Advise customers on how to take advantage of the Logik Application capabilities to improve their business processes.
- Provide feedback to product development to improve the product based on experiences gained with customers.
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‑making, or problem‑solving. This may include using AI‑powered tools, automating workflows, analyzing AI‑driven insights, or exploring AI's potential impact on the function or industry.
- Experience implementing enterprise software, particularly in the front office.
- Ability to travel up to 50%.
- Success driving complex issues through analysis and resolution.
- Experience working collaboratively.
Work Personas:
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
Equal Opportunity Employer:
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
Accommodations:
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations:
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
Technology Consultant employer: ServiceNow, Inc.
ServiceNow is an exceptional employer that fosters a culture of innovation and collaboration, empowering employees to work on transformative AI solutions that drive real business outcomes. With a commitment to employee growth, the company offers ample opportunities for professional development and encourages a flexible work environment that values trust and inclusivity. Joining ServiceNow means being part of a forward-thinking team dedicated to making a meaningful impact in the world of enterprise AI.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Consultant
✨Tip Number 1
Network like a pro! Reach out to folks in your industry, especially those who work at ServiceNow. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by diving deep into the Logik application and its capabilities. Show us how you can leverage AI in your solutions – we love seeing candidates who think outside the box!
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle complex scenarios during interviews. We want to see how you approach challenges and come up with innovative solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our mission to make the world work better.
We think you need these skills to ace Technology Consultant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technology Consultant role. Highlight your experience with AI integration and enterprise software, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about transforming work processes and how you can contribute to our mission at ServiceNow. Keep it engaging and relevant to the role.
Showcase Your Collaborative Spirit:Since this role involves working closely with customers and teams, make sure to highlight any collaborative projects you've been part of. We love seeing how you’ve worked with others to solve complex issues!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ServiceNow, Inc.
✨Know Your Tech Inside Out
Make sure you’re well-versed in the Logik application and its capabilities. Brush up on how AI can enhance workflows and decision-making, as this will likely come up during your interview. Being able to discuss specific examples of how you've integrated technology into processes will show your expertise.
✨Showcase Your Problem-Solving Skills
Prepare to discuss complex issues you've tackled in previous roles. Think about how you analysed problems and what solutions you implemented. This is crucial for a Technology Consultant role, so have a few solid examples ready to share that highlight your analytical skills.
✨Engage with the Interviewers
Don’t just answer questions; engage in a dialogue. Ask insightful questions about their current processes and challenges. This shows your interest in their work and helps you understand how you can contribute to their goals, especially in customer engagements.
✨Demonstrate Collaborative Spirit
Since the role involves working closely with customers and teams, be prepared to discuss your experience in collaborative environments. Share examples of how you’ve successfully worked with others to achieve common goals, and emphasise your ability to adapt to different work personas.
