At a Glance
- Tasks: Configure and deliver innovative Logik solutions to enhance customer outcomes.
- Company: Join a global leader in AI-enhanced technology with a vibrant culture.
- Benefits: Flexible work options, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on collaboration and career advancement.
- Why this job: Make a real impact by transforming how businesses work with cutting-edge technology.
- Qualifications: Experience in enterprise software and a passion for integrating AI into processes.
The predicted salary is between 28800 - 48000 £ per year.
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud‑based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
What you get to do in this role:
- The Customer Outcomes Senior Technical Consultant is responsible for configuring the Logik application (Configure, Price, Quote) based on leading practices to provide a solution that achieves customer outcomes.
- The Senior Technical Consultant is the functional and technical expert in customer engagements.
- Participate in workshops with customers to assess current processes and establish future‑state processes.
- Design and deliver Logik solutions with a technical architecture designed for long‑term success and following ServiceNow technical standards and leading practices.
- Provide oversight and unit testing of code developed by ServiceNow, partner, or customer employees.
- Advise customers on how to take advantage of the Logik Application capabilities to improve their business processes.
- Provide feedback to product development to improve the product based on experiences gained with customers.
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‑making, or problem‑solving. This may include using AI‑powered tools, automating workflows, analyzing AI‑driven insights, or exploring AI's potential impact on the function or industry.
- Experience implementing enterprise software, particularly in the front office.
- Ability to travel up to 50%.
- Success driving complex issues through analysis and resolution.
- Experience working collaboratively.
Work Personas:
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
Equal Opportunity Employer:
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
Accommodations:
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
Export Control Regulations:
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
Technology Consultant in London employer: ServiceNow, Inc.
ServiceNow is an exceptional employer that fosters a culture of innovation and collaboration, empowering employees to leverage cutting-edge AI technology in their roles. With a commitment to employee growth and a flexible work environment, including options for remote work, ServiceNow provides a supportive atmosphere where team members can thrive and contribute to meaningful projects that enhance business processes for clients worldwide. Join us in sunny San Diego and be part of a journey that aims to make the world work better for everyone.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Consultant in London
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Show off your skills! Create a portfolio or a project that highlights your tech prowess. When you meet potential employers, having something tangible to share can really set you apart.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to the role. We recommend doing mock interviews with friends or using online platforms to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Technology Consultant in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Technology Consultant role. Highlight your experience with AI integration and enterprise software, as these are key aspects of the job. We want to see how your skills align with our mission to make the world work better!
Showcase Your Problem-Solving Skills:In your application, don’t just list your experiences; tell us about specific challenges you’ve faced and how you resolved them. We love candidates who can think critically and drive complex issues to resolution, so share those stories!
Be Authentic:Let your personality shine through in your written application. We’re looking for team players who can collaborate effectively, so don’t be afraid to show us who you are and what makes you unique. Authenticity goes a long way!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at ServiceNow, Inc.
✨Know Your Tech Inside Out
Make sure you’re well-versed in the Logik application and its capabilities. Brush up on how AI can enhance workflows and decision-making, as this will likely come up during your interview. Being able to discuss specific examples of how you've integrated technology into processes will impress the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare to discuss complex issues you've tackled in previous roles. Think about how you analysed problems and what solutions you implemented. This role requires a knack for driving resolutions, so having concrete examples ready will demonstrate your capability.
✨Engage with Real Scenarios
Be ready to participate in hypothetical workshops or case studies during the interview. Practise articulating how you would assess current processes and design future-state solutions. This will show that you can think critically and apply your knowledge in real-world situations.
✨Collaborate and Communicate
Since this role involves working closely with customers and teams, highlight your collaborative experiences. Share examples of how you’ve successfully worked with others to achieve common goals. Good communication skills are key, so be prepared to demonstrate how you convey technical information clearly.
