At a Glance
- Tasks: Lead the development of our Sovereign Cloud partner ecosystem across Europe, the Middle East and Africa.
- Company: Join ServiceNow, a leader in AI-driven business solutions.
- Benefits: Flexible work options, competitive salary, and opportunities for professional growth.
- Other info: Collaborate with senior leaders and drive innovation in a dynamic environment.
- Why this job: Shape the future of cloud technology and make a real impact on global markets.
- Qualifications: Experience in partner development and a strong understanding of cloud technologies.
The predicted salary is between 63000 - 77000 £ per year.
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.
ServiceNow is looking for an experienced and strategic Partner Development leader to help define and scale our Sovereign Cloud partner ecosystem, initially across Europe, the Middle East and Africa and ultimately across global markets.
Why This Role Matters
Governments and regulated organisations are increasingly seeking cloud solutions that meet demanding sovereignty, security, residency and operational requirements. Sovereign Cloud Partners can help ServiceNow address customers and markets that may not be able to adopt established cloud models. Europe, the Middle East and Africa is at the forefront of this opportunity. Based in Munich, you will lead the early development of the partner model in the region, using the experience gained to shape repeatable approaches for other markets worldwide.
What You will Do
- Shape ServiceNow's Sovereign Cloud partner-development strategy, with an initial focus on Europe, the Middle East and Africa and a mandate to support global scale.
- Identify, assess and develop relationships with sovereign cloud providers and relevant infrastructure organisations.
- Work with partners to explore market opportunities, define joint value propositions and build credible paths to customer adoption.
- Develop repeatable partner, business, operating and go-to-market approaches that can be adapted across countries and regulatory environments.
- Connect commercial opportunity with technical and product readiness, helping partners and internal teams reach clear decisions on what is required to enter and succeed in a market.
- Bring together senior stakeholders across product, engineering, cloud operations, sales, legal, finance and partnerships to solve complex cross-functional challenges.
- Translate emerging customer, industry and regulatory needs into practical partner-development priorities and investment choices.
- Represent the Sovereign Cloud partner opportunity with internal executives, external providers and customers, building confidence and momentum around a strategic growth area.
To be successful in this role you have:
- Partner-development expertise and commercial judgement with enough technical understanding to ask the right questions, challenge assumptions and connect infrastructure decisions to partner and customer outcomes.
- Experience in partner development, ecosystem development or strategic technology partnerships.
- Knowledge of cloud platforms, infrastructure, hosting, managed services or technology operations.
- Familiarity with sovereign cloud, government cloud, data residency, security, compliance, public sector or other regulated markets.
- Background in strategic business development, product strategy, consulting or new business creation.
- Experience in enterprise software, software as a service, platform businesses, hyperscalers or infrastructure providers.
- Ability to develop and scale new partner-led business models across multiple countries, functions or organisations.
You will be able to demonstrate:
- A record of developing partner capability, ecosystems or joint propositions, not only managing established relationships.
- Experience shaping complex opportunities rather than simply executing an established playbook.
- The ability to translate technical and operational considerations into clear commercial choices, partner value and customer outcomes.
- Strong judgement in ambiguous situations and the confidence to make progress when not every answer is known.
- Experience influencing senior leaders and building alignment across teams without relying on direct authority.
- Excellent communication, workshop leadership and executive engagement skills.
- A global mindset, cultural awareness and willingness to travel regularly for partner, customer and leadership engagements.
- Practical curiosity about how artificial intelligence and automation can improve analysis, decision-making and scalable partner development.
What Success Looks Like
- ServiceNow has a clear and credible approach for developing Sovereign Cloud Partners and associated market opportunities across Europe, the Middle East and Africa.
- Priority providers progress from strategic interest toward viable joint propositions, investment decisions and customer solutions.
- Insights from early partner and market engagements are converted into repeatable approaches that support expansion into other regions.
- Internal teams and external providers make faster, better-informed decisions about opportunity, readiness, investment and market entry.
- Sovereign Cloud opportunities develop into scalable partner-led business models and meaningful customer outcomes.
Why Join ServiceNow
This role offers the opportunity to help define a strategic partner ecosystem at an early stage of development. You will work with senior leaders, sovereign cloud providers and global teams to influence how ServiceNow expands into regulated markets and how partner-led cloud solutions evolve for customers worldwide.
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
Director, Sovereign Cloud Partner Development employer: ServiceNow, Inc.
Veza is an exceptional employer that champions innovation and diversity, providing a dynamic work environment in Redwood City, California. Employees benefit from the resources of a large enterprise while enjoying the agility and mission-driven focus of a pioneering security innovator. With ample opportunities for professional growth and a culture that values collaboration and creativity, Veza empowers its team members to make a meaningful impact in the field of identity security.
StudySmarter Expert Advice🤫
We think this is how you could land Director, Sovereign Cloud Partner Development
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at ServiceNow, Inc. or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
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We think you need these skills to ace Director, Sovereign Cloud Partner Development
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at ServiceNow, Inc..
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at ServiceNow, Inc. and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at ServiceNow, Inc.
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If ServiceNow, Inc. uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
