Developer Advocate — Agentic Platform - MoveWorks

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud‑based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Moveworks is the Agentic AI Assistant platform that empowers the entire workforce. Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks. Powered by the world’s most advanced LLMs, our proprietary models, and a sophisticated Agentic AI platform, we’re transforming how work gets done by allowing AI to take initiative, streamline complex workflows, and continuously learn and adapt. In December 2025, Moveworks was acquired by ServiceNow, marking a pivotal milestone in our journey to create a single front door to work for all business systems. By combining ServiceNow’s leading workflow automation with Moveworks’ Reasoning Engine and natural language capabilities, we deliver the AI platform for every person and every workflow. Built to go beyond basic summaries to deliver meaningful business impact. Together, our AI acts across enterprise systems to turn conversations into completed work.

By joining our team, you’ll be at the forefront of the AI transformation, backed by the global scale of ServiceNow and the agility of a high‑growth company. We are looking for world‑class talent to help us extend agentic AI to every employee across every corner of the business. As a Developer Advocate, you will be the bridge between our Agent Studio —the premier platform for building enterprise AI agents—and the developer community, including both customers and prospects. Your mission is to inspire, educate, and empower developers to build, deploy, and scale AI agents that turn conversations into completed work. You will be the public face of Moveworks for technical personas, acting as a strategist, content creator, and community leader.

What You’ll Do

• Educate and Empower

• High-Quality Content: Create technical content that moves the needle, including blog posts, tutorials, videos, and sample projects (including code snippets and POVs on emerging tech like Model Context Protocol - MCP).
• Hands-on Guidance: Provide direct support through office hours and personal outreach to help developers overcome technical hurdles.
• Documentation & Hub: Ensure our Developer Hub and documentation are world-class, including "Quickstart" guides and supporting video walkthroughs.

• Community Cultivation: Manage relationships across the Moveworks Community and broader forums (Reddit, X, Discord).
• Motion Shift: Transition the Agent Studio forum from a troubleshooting-heavy space to one focused on User Generated Content (UGC), shared wins, and thought leadership.
• Ambassador Program: Collaborate on the Moveworks AI Ambassador program to recognize and reward top contributors.

• Event Leadership: Play a leading role in organizing and speaking at Hackathons (AI Agent Hackathon, Dev Day, and Community Hackathon).
• Educational Initiatives: Partner with the Academy team on certification paths and "Live ILT" (Instructor-Led Training) to showcase advanced implementation scenarios.
• Lifecycle Engagement: Optimize the developer journey via onboarding/re-engagement email series and the Developer Newsletter.

• Feedback Loop: Collect and synthesize actionable feedback from the field to provide to the Product and Engineering teams for continuous improvement.
• PMM Partnership: Collaborate with Product Marketing to ensure messaging and resources align with developer needs.

To be successful in this role you have:

• Highly experienced individual possessing typically 15+ of relevant experience.
• Technical Authority: You have strong familiarity with APIs, authentication, and integrations. You are comfortable writing code and exploring new architectural patterns.
• AI-First Mindset: You are "AI ready" and have integrated AI into your daily workflow. You leverage tools like Claude Code to accelerate development and can speak authentically to how AI is transforming the developer experience.
• Communication Excellence: You are a natural on stage and on camera. You can translate complex technical concepts into compelling narratives for webinars, keynotes, and technical blogs. Clear & Enthusiastic Education Skills. Your enthusiasm is infectious when talking about technologies & you are a very clear communicator when it comes to teaching developers about new technology concepts.
• Community Empathy: You have experience engaging with developers on platforms like X, Reddit, or Discord and understand what makes a developer ecosystem thrive.
• Content Strategy: You don’t just "post"; you understand how to use different channels (YouTube Shorts vs. Whitepapers) to reach developers at different stages of their journey.
• Bias for Action: You are comfortable being public-facing and "scrappy," willing to build a demo or record a snippet to solve a user problem in real-time.

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.