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- Tasks: Join our team as a Restoration Technician, ensuring quality service during disasters.
- Company: ServiceMaster of Rochester is a locally owned restoration company dedicated to helping communities rebuild.
- Benefits: Enjoy competitive wages, flexible schedules, paid time off, and opportunities for advancement.
- Why this job: Be part of a fun, growing industry where you can make a real difference in people's lives.
- Qualifications: Experience in leading or training others, valid driver's license, and a passion for customer service.
- Other info: On-call work is required, with higher pay for after-hours shifts.
The predicted salary is between 24000 - 36000 £ per year.
ServiceMaster of Rochester is growing and wants you to join our locally owned restoration company in Rochester, MN. Our team is a dedicated group of professionals who provide the highest quality services to individuals and companies during disasters. This is a great opportunity to grow in an industry that never slows down. ServiceMaster Restore is committed to helping our communities rebuild after a disaster, helping businesses get back to work, and helping our neighbours restore their homes to pre-loss conditions. Our company is locally owned and employs team members who are in the very communities we serve. We’re committed to helping make our neighbourhoods whole again after the worst happens.
Position Overview
Restoration Technicians are the key employees responsible for ensuring jobs are finished from start to finish with excellent customer service, efficiency, quality work, and within insurance company guidelines. This is a working position as well as a lead position that may supervise others. On Call and After Hours work is required on a schedule with other lead technicians and will be compensated at higher levels than the base pay. We provide a fun environment in the growing restoration industry.
Job Responsibilities
- Completes assigned jobs according to company processes and standards, maintains quality control, supervises technician(s) assigned to job.
- Completes sketch and scope sheet for estimate, complete drying records using mobile software; delivers complete and accurate scope and sketch, dry logs and photo documentation and customer contract to estimator/coordinator inside team members.
- Interfaces with insurance adjusters in person, over the phone, and virtually to resolve issues and answer questions about the loss when needed.
- Multi-tasks to manage work orders, ensure appropriate equipment and supplies are loaded on truck needed for job, prioritises activities to meet deadlines.
- May train new technicians or key operational and sales team members.
Job Requirements
- Experience in leading, training, or managing others in prior role.
- Role model our customer service expectations with homeowners, adjusters, vendors etc.
- Valid Drivers’ License and satisfactory driving record.
- Must pass Background Check.
Physical Demands and Working Conditions
Incumbent must be prepared to: Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Must be able to wear respirator and safety gear when job conditions warrant.
Benefits & Perks
- Competitive benefits and wages that include: Paid Time Off, Medical/Dental Benefits, Flexible Schedules, 401K Plan, Uniforms and Training provided.
- Growing company with opportunities for advancement for those who desire it.
- Opportunity for travel.
Property Damage/Restoration Technician Location: MN-Rochester-55901 Post Date: 08-24-23 employer: ServiceMaster of South Shore Inc
Contact Detail:
ServiceMaster of South Shore Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Damage/Restoration Technician Location: MN-Rochester-55901 Post Date: 08-24-23
✨Tip Number 1
Familiarise yourself with the restoration industry and its standards. Understanding the processes involved in property damage restoration will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the field. Attend local events or join online forums related to restoration services. Building connections can provide insights into the company culture and may even lead to referrals.
✨Tip Number 3
Prepare for potential on-call scenarios by understanding the demands of the job. Being ready to discuss your availability and flexibility during interviews can set you apart from other candidates.
✨Tip Number 4
Showcase your leadership skills. Since the role involves supervising others, be prepared to share examples of how you've successfully led teams or trained new employees in previous positions.
We think you need these skills to ace Property Damage/Restoration Technician Location: MN-Rochester-55901 Post Date: 08-24-23
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Property Damage/Restoration Technician position. Understand the responsibilities and requirements, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in restoration, customer service, or leadership roles. Use specific examples that demonstrate your ability to manage tasks and work with teams effectively.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for helping communities and your understanding of the restoration industry. Mention why you want to work for ServiceMaster of Rochester specifically and how you align with their values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at ServiceMaster of South Shore Inc
✨Showcase Your Leadership Skills
As a Restoration Technician, you'll be expected to lead and supervise others. Be prepared to discuss your previous experiences in leading teams or training new staff. Highlight specific examples where you successfully managed a project or resolved conflicts.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Share instances where you've gone above and beyond for clients, especially in stressful situations. This will show your potential employer that you can handle the pressures of restoration work while maintaining a positive attitude.
✨Familiarise Yourself with Industry Standards
Understanding the processes and standards in the restoration industry is crucial. Brush up on relevant guidelines and be ready to discuss how you would ensure compliance with insurance company protocols during your work.
✨Prepare for Physical Demands
This job requires physical strength and stamina. Be honest about your ability to meet these demands and share any relevant experiences that demonstrate your capability to handle heavy lifting and working in various conditions.
