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- Tasks: Lead disaster restoration projects, ensuring quality and timely completion.
- Company: Join ServiceMaster Restore, a community-focused company dedicated to rebuilding lives after disasters.
- Benefits: Enjoy competitive pay, flexible schedules, paid time off, and training opportunities.
- Why this job: Make a real difference in people's lives while working in a supportive and dynamic environment.
- Qualifications: Experience in leadership or management, valid driver's license, and a passion for customer service.
- Other info: Opportunity for travel and career advancement in a growing company.
ServiceMaster Restore is committed to helping our communities rebuild after a disaster, helping businesses get back to work, and helping our neighbors restore their homes to pre-loss conditions. Our company is locally owned and employs team members who are in the very communities we serve. We’re committed to helping make our neighborhoods whole again after the worst happens.
Competitive benefits and wages that include:
- Paid Time Off
- Medical/Dental Benefits
- Flexible Schedules
- 401K Plan
- Uniforms and Training provided
Be a Hero Everyday! Growing company with opportunities for advancement for those who desire it. Opportunity for travel.
When you are part of our team, you are joining a group of professionals who do more than rebuild -- they restore. This is a hands-on role requiring a front-line leader to take responsibility for the company’s efforts to support customers after disaster strikes their homes and businesses. The Lead Tech/Project Manager inspects new projects, determines, and communicates the planned course of action to the team, monitors the project and adjusts actions to keep the project moving forward while maintaining required standards. If you are passionate to turn uncertainty into reassurance and anxiety into hope, we have the perfect opportunity for you.
Job Responsibilities:
- Completes assigned jobs according to company processes and standards, maintains quality control, supervises technician(s) assigned to job.
- Completes sketch and scope sheet for estimate, complete drying records using mobile software; delivers complete and accurate scope and sketch, dry logs and photo documentation and customer contract to estimator/coordinator inside team members.
- Interfaces with insurance adjusters in person, over the phone, and virtually to resolve issues and answer questions about the loss when needed.
- Multi-tasks to manage work orders, ensure appropriate equipment and supplies are loaded on truck needed for job, prioritises activities to meet deadlines.
- May train new technicians or key operational and sales team members.
Job Requirements:
- Experience in leading, training, or managing others in prior role.
- Role model our customer service expectations with homeowners, adjusters, vendors etc.
- Valid Drivers’ License and satisfactory driving record.
Physical Demands and Working Conditions:
Incumbent must be prepared to move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Must be able to wear respirator and safety gear when job conditions warrant.
Compensation: $15.00 - $20.00 per hour.
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you will be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.
Disaster Restoration Project Manager employer: ServiceMaster of South Shore Inc
Contact Detail:
ServiceMaster of South Shore Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Disaster Restoration Project Manager
✨Tip Number 1
Familiarise yourself with the specific disaster restoration processes and standards that ServiceMaster Restore follows. Understanding their approach will help you speak confidently about how your experience aligns with their methods during any interviews.
✨Tip Number 2
Network with professionals in the disaster restoration industry, especially those who have worked with ServiceMaster Restore. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Highlight any relevant certifications you may have, such as IICRC, during your conversations with the hiring team. This shows your commitment to the field and can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your leadership and training experiences in detail. Since the role involves supervising technicians, showcasing your ability to lead and mentor others will demonstrate that you're a great fit for the position.
We think you need these skills to ace Disaster Restoration Project Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Disaster Restoration Project Manager. Highlight your relevant experience in leading teams and managing projects in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, customer service experience, and any relevant certifications like IICRC.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping communities recover from disasters. Use specific examples from your past work to demonstrate how you can contribute to the company's mission.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and complete to make a strong impression.
How to prepare for a job interview at ServiceMaster of South Shore Inc
✨Show Your Leadership Skills
As a Disaster Restoration Project Manager, you'll need to demonstrate your ability to lead and manage teams effectively. Be prepared to share examples from your past experiences where you successfully led a team through challenging situations, highlighting your problem-solving skills and ability to motivate others.
✨Understand the Industry
Familiarise yourself with the disaster restoration industry, including common challenges and best practices. Research ServiceMaster Restore's specific services and values, so you can discuss how your experience aligns with their mission of helping communities recover after disasters.
✨Prepare for Technical Questions
Expect to answer technical questions related to project management, quality control, and customer service. Brush up on relevant software tools and methodologies used in disaster restoration, as well as any industry certifications you may have, to showcase your expertise.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Prepare to discuss how you've handled difficult customer interactions in the past, focusing on your ability to empathise, communicate clearly, and resolve issues effectively. This will show that you can maintain high standards of service even in stressful situations.
