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- Tasks: Lead restoration crews and ensure top-quality service for customers in disaster recovery.
- Company: Join SERVPRO, a leader in cleanup and restoration, dedicated to helping communities recover.
- Benefits: Enjoy competitive pay, health insurance, 401(k) matching, and paid time off.
- Why this job: Be part of a fast-paced environment where you can make a real difference in people's lives.
- Qualifications: Must have a valid driver’s license, high school diploma, and IICRC certification.
- Other info: Opportunity for career progression and professional development in a rapidly growing company.
The predicted salary is between 28800 - 43200 £ per year.
- 401(k) matching
- Dental insurance
- Free uniforms
- Health insurance
- Paid time off
- Competitive compensation
- Superior benefits
- Career progression. We are a rapidly growing restoration company.
- Professional development
- Coordinate and perform production processes as scheduled and ensure quality control
- Manage the customer and client experience and overall customer satisfaction tracked with online reviews
- Communicate clear expectations to restoration technicians and supervise their activities
- Document a detailed and accurate job file to support the services provided
- Manage labor and consumable item usage on assigned projects
- Communicate with restoration project manager and office staff on project progress and issues
- Oversee job documentation, equipment usage, and job site cleanliness
- Train and mentor technicians on restoration techniques and procedures
- Respond to emergency service calls (may require after-hours availability)
- Communicate and follow all OSHA guidelines for job safety
- Manage assets by protecting and using equipment and materials properly
- Being a leader
- Valid driver’s license
- High school diploma/GED (preferred)
- At least 1 year of experience in cleaning, restoration, or construction
- IICRC certification REQUIRED FOR SUPERVISOR ROLE
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning agents
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Restoration Supervisor employer: ServiceMaster Clean of Fraser Valley
Contact Detail:
ServiceMaster Clean of Fraser Valley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restoration Supervisor
✨Tip Number 1
Familiarise yourself with SERVPRO's core values and mission. Understanding their commitment to customer service will help you align your responses during interviews, showcasing how you can embody their 'Here to Help' philosophy.
✨Tip Number 2
Network with current or former employees of SERVPRO. They can provide valuable insights into the company culture and expectations for the Restoration Supervisor role, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss specific scenarios from your past experience where you've successfully managed a team or project. Highlighting your leadership skills and ability to handle emergencies will resonate well with the hiring team.
✨Tip Number 4
Stay updated on industry standards and best practices related to restoration and cleaning. Being knowledgeable about IICRC guidelines and safety protocols will demonstrate your commitment to professionalism and quality service.
We think you need these skills to ace Restoration Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Restoration Supervisor position. Tailor your application to highlight relevant experience in cleaning, restoration, or construction.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous supervisory roles or experience in restoration projects. Mention specific examples where you successfully managed teams or improved customer satisfaction.
Showcase Your Skills: Clearly outline your skills that align with the job description, such as leadership, communication, and technical knowledge in restoration techniques. If you have IICRC certification, make sure to mention it prominently.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for helping people recover from disasters. Use this opportunity to explain why you want to work for SERVPRO and how you can contribute to their mission.
How to prepare for a job interview at ServiceMaster Clean of Fraser Valley
✨Show Your Leadership Skills
As a Restoration Supervisor, you'll be leading a team. Highlight your previous leadership experiences and how you've successfully managed teams in high-pressure situations. Be ready to discuss specific examples of how you motivated your crew and ensured quality service.
✨Demonstrate Your Technical Knowledge
Make sure to brush up on restoration techniques and procedures, especially those related to fire, water, and mould damage. Being IICRC certified is crucial, so be prepared to discuss your certification and any relevant training you've undergone.
✨Emphasise Customer Satisfaction
Since customer experience is key for SERVPRO, come prepared with examples of how you've managed client relationships in the past. Discuss how you handled feedback and ensured that customers were satisfied with the services provided.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face on the job and how you would address them. This will show your ability to think on your feet and manage emergencies effectively.
