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For Companies At a Glance
- Tasks: Lead restoration projects and ensure customer satisfaction while managing teams.
- Company: SERVPRO of Manchester is a family-owned franchise with 30+ years in restoration.
- Benefits: Enjoy competitive salary, bonuses, health insurance, and paid time off.
- Why this job: Make a real impact in people's lives and grow within a supportive team.
- Qualifications: High school diploma or GED; IICRC certifications preferred; Xactimate proficiency required.
- Other info: Join a network of nearly 2,000 franchises nationwide for rewarding career opportunities.
The predicted salary is between 66000 - 77000 £ per year.
Benefits:
- 401(k) and matching
- Performance-based bonus
- Company car
- Competitive salary
- Dental, health, and vision insurance
- Opportunity for advancement
- Paid time off and holidays
- Profit sharing
- Training and development
About the Role
SERVPRO of Manchester is hiring a Restoration Project Manager in Manchester, NH. This role involves overseeing all aspects of restoration projects and leading teams to operational excellence.
Key Responsibilities
- Manage customer experience and satisfaction, including online reviews
- Respond promptly to potential customers
- Prepare project scopes and estimates using proprietary software
- Negotiate project approvals with clients
- Coordinate crews and resources, including subcontractors
- Review site documentation to ensure quality and billing accuracy
- Maintain communication with clients, vendors, and insurance reps
- Manage project expenses and ensure safety protocols
- Participate in recruiting, hiring, and training staff
Position Requirements
- Effective communication skills, intermediate math and computer skills
- Preferred experience in cleaning/restoration
- High school diploma or GED
- IICRC certifications preferred; Xactimate proficiency required
- Valid driver’s license and ability to travel
- Background check clearance
Company Overview
SERVPRO of Manchester is a family-owned franchise with over 30 years of experience in restoring homes and businesses in NH. We are committed to creating a positive work environment with growth opportunities and core values that guide us.
Compensation
Up to $110,000 annually, including bonuses and benefits.
Join Our Team
Make a difference in people’s lives by joining SERVPRO. We seek motivated and responsible individuals eager to help in critical moments. With nearly 2,000 franchises nationwide, rewarding career opportunities are available. We look forward to your application.
Note: All employees are hired and employed by the individual franchise, not SERVPRO LLC.
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Restoration Project Manager employer: ServiceMaster Clean of Fraser Valley
Contact Detail:
ServiceMaster Clean of Fraser Valley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restoration Project Manager
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, like Xactimate. Being proficient in this tool will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Research SERVPRO of Manchester and understand their core values and mission. Tailoring your conversations and interactions to reflect their commitment to customer satisfaction can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous experience in restoration or cleaning during interviews. Highlight specific projects where you managed teams or improved customer satisfaction, as this aligns closely with the role's responsibilities.
✨Tip Number 4
Network with current or former employees of SERVPRO. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and questions during the interview process.
We think you need these skills to ace Restoration Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management, particularly in restoration or cleaning. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are passionate about the restoration industry. Mention any relevant certifications, like IICRC, and your proficiency with Xactimate.
Showcase Leadership Experience: In your application, emphasise any previous roles where you led teams or managed projects. Provide specific examples of how you ensured customer satisfaction and operational excellence.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Restoration Project Manager.
How to prepare for a job interview at ServiceMaster Clean of Fraser Valley
✨Showcase Your Communication Skills
As a Restoration Project Manager, effective communication is key. Be prepared to discuss how you've successfully managed customer relationships and resolved issues in the past. Use specific examples to demonstrate your ability to communicate clearly with clients, vendors, and team members.
✨Familiarise Yourself with Xactimate
Since proficiency in Xactimate is required for this role, make sure you brush up on your skills before the interview. Be ready to discuss your experience with the software and how you've used it to prepare project scopes and estimates in previous roles.
✨Highlight Your Leadership Experience
This position involves leading teams, so be prepared to talk about your leadership style and experiences. Share examples of how you've motivated teams, coordinated resources, and ensured operational excellence in past projects.
✨Understand the Company Culture
SERVPRO of Manchester values a positive work environment and growth opportunities. Research the company’s core values and be ready to explain how your personal values align with theirs. This will show that you're not just looking for a job, but a place where you can contribute and grow.
