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- Tasks: Coordinate projects, manage schedules, and support teams in restoration efforts.
- Company: SERVPRO Team Lutz is a leader in restoration services, dedicated to helping customers recover.
- Benefits: Enjoy a salaried position, health insurance, 401(k), paid time off, and tech support.
- Why this job: Join a supportive team where your organisational skills make a real impact on customer satisfaction.
- Qualifications: High school diploma required; 2+ years in customer service or construction preferred.
- Other info: Great opportunity for career advancement in a dynamic industry.
The predicted salary is between 30000 - 42000 £ per year.
- Coordinate daily scheduling of crews, equipment, and subcontractors for water, fire, and mold restoration projects
- Enter and maintain accurate project information in DryBook, WorkCenter, and scheduling tools
- Track project progress, assist with inspection scheduling, and support project managers in keeping jobs on schedule
- Respond to customer calls with professionalism, providing updates and routing information to the right team members
- Maintain organized records of project activities, field notes, and communications
- Work closely with both office staff and field teams to ensure smooth handoffs and consistent follow-through
- High school diploma/GED required; additional education or training a plus
- 2+ years of customer service, dispatch, or construction/restoration office experience preferred
- Strong organizational skills with the ability to manage multiple priorities accurately
- Proficiency with computers and scheduling software
- Salaried position with room for advancement in the production office
- Health insurance
- 401(k) retirement plan
- Accrued paid time off (PTO)
- Cell phone and laptop technology package to support your role
- Opportunities for ongoing training and professional development
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Project Support Coordinator employer: ServiceMaster Clean of Fraser Valley
Contact Detail:
ServiceMaster Clean of Fraser Valley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Support Coordinator
✨Tip Number 1
Familiarise yourself with the restoration and construction industry. Understanding the basics of water, fire, and mould restoration will help you communicate effectively with both customers and field crews.
✨Tip Number 2
Highlight your organisational skills during any interactions. Being able to manage multiple priorities is crucial for this role, so demonstrate your ability to juggle tasks efficiently in conversations or interviews.
✨Tip Number 3
Network with professionals in the restoration and construction fields. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities at SERVPRO Team Lutz.
✨Tip Number 4
Prepare to discuss your experience with scheduling software and project management tools. Being proficient in these areas will set you apart, so be ready to share specific examples of how you've used them in past roles.
We think you need these skills to ace Project Support Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Project Support Coordinator. Highlight your relevant experience in restoration, construction support, or dispatch in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your organisational skills, attention to detail, and any relevant software proficiency.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your initiative and ownership. Explain why you are passionate about the role and how your background makes you a great fit for SERVPRO Team Lutz.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional.
How to prepare for a job interview at ServiceMaster Clean of Fraser Valley
✨Showcase Your Communication Skills
As a Project Support Coordinator, strong communication is key. Be prepared to discuss how you've effectively communicated with customers and team members in past roles. Use specific examples to illustrate your ability to relay information clearly and professionally.
✨Demonstrate Organisational Skills
This role requires excellent organisational abilities. During the interview, highlight your experience managing multiple priorities and keeping projects on track. Consider sharing a situation where your organisational skills made a significant impact on project success.
✨Familiarise Yourself with Relevant Software
Proficiency in scheduling tools and project management software is essential. Before the interview, take some time to research DryBook and WorkCenter. If you have experience with similar tools, be ready to discuss how you used them to enhance project coordination.
✨Emphasise Your Initiative and Ownership
SERVPRO Team Lutz values individuals who take pride in their work. Prepare to share examples of how you've taken initiative in previous roles, whether it was improving processes or stepping up to solve problems. This will demonstrate your commitment to making a positive impact in the role.
