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- Tasks: Lead restoration projects, ensuring quality and customer satisfaction while supervising a team.
- Company: SERVPRO of Central Seattle is a leading restoration service dedicated to helping communities in need.
- Benefits: Earn $25-$28 per hour with opportunities for growth and a supportive team environment.
- Why this job: Make a real difference in people's lives while developing valuable skills in a dynamic industry.
- Qualifications: High school diploma or GED; 1 year of experience in cleaning, restoration, or construction preferred.
- Other info: Join a nationwide network of nearly 2,000 franchises and enjoy a fulfilling career.
SERVPRO of Central Seattle is hiring a Mitigation Supervisor!
To learn more and apply, e-mail your resume and/or a brief description of work history to!
As the front-line representative of the SERVPRO brand, the Restoration Supervisor demonstrates the company’s Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
Key Responsibilities
- Coordinate, oversee, and perform restoration processes as scheduled and ensure quality control.
- Manage the customer and client experience and overall project satisfaction. Communicate clear expectations to restoration technicians and supervise their activities.
- Thoroughly document restoration projects to support the services provided.
- Manage labor, equipment, and supply usage on assigned projects.
- Communicate progress, problems, and important updates with internal team members.
- Verify all safety protocols are established and followed for workplace safety.
- Perform daily, weekly, and monthly vehicle and equipment maintenance, as assigned.
- Coach and train restoration technicians.
Position Requirements
- High school diploma/GED.
- At least 1 year of experience in cleaning, restoration, or construction.
- IICRC certification a plus, not required.
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
- Ability to climb ladders, work at ceiling heights, and work in tight spaces (e.g., crawl spaces, attics).
- Ability to repetitively push/pull/lift/carry objects.
- Ability to work with/around cleaning agents.
Compensation: $25.00 – $28.00 per hour
Picture yourself here fulfilling your potential.
At SERVPRO, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
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WHY CONSIDER A CAREER WITH SERVPRO?
- Service to the Community
- Being Part of a Team
- Stability & Growth
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Mitigation Supervisor employer: ServiceMaster Clean of Fraser Valley
Contact Detail:
ServiceMaster Clean of Fraser Valley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mitigation Supervisor
✨Tip Number 1
Familiarise yourself with SERVPRO's brand values and mission. Understanding their commitment to customer service will help you align your responses during any interviews, showcasing that you're a great fit for their team.
✨Tip Number 2
Highlight any relevant experience in restoration or construction during your conversations. Be prepared to discuss specific projects you've worked on, as this will demonstrate your hands-on knowledge and ability to manage similar tasks.
✨Tip Number 3
Network with current or former employees of SERVPRO. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews or discussions.
✨Tip Number 4
Be ready to discuss safety protocols and your experience with them. Since safety is a key aspect of the role, demonstrating your understanding and commitment to workplace safety will set you apart from other candidates.
We think you need these skills to ace Mitigation Supervisor
Some tips for your application 🫡
Tailor Your Resume: Make sure your resume highlights relevant experience in cleaning, restoration, or construction. Emphasise any leadership roles or supervisory experience, as this is crucial for the Mitigation Supervisor position.
Craft a Compelling Cover Letter: Write a brief cover letter that showcases your passion for helping others and your commitment to quality service. Mention specific examples of how you've successfully managed projects or teams in the past.
Highlight Relevant Skills: In your application, clearly outline skills that align with the job requirements, such as project management, communication, and safety protocol adherence. This will demonstrate your suitability for the role.
Follow Application Instructions: Ensure you follow the application instructions precisely. Email your resume and work history description as specified, and double-check for any required fields before sending your application.
How to prepare for a job interview at ServiceMaster Clean of Fraser Valley
✨Showcase Your Experience
Be prepared to discuss your previous experience in cleaning, restoration, or construction. Highlight specific projects you've worked on and the skills you developed that are relevant to the Mitigation Supervisor role.
✨Demonstrate Leadership Skills
As a Mitigation Supervisor, you'll be managing a team. Share examples of how you've successfully led teams in the past, communicated expectations, and ensured quality control in your work.
✨Emphasise Safety Awareness
Safety is crucial in this role. Be ready to talk about your understanding of safety protocols and any experience you have in ensuring workplace safety during restoration projects.
✨Prepare Questions for Them
Show your interest in the company by preparing thoughtful questions. Ask about their training processes for new hires or how they measure customer satisfaction, which demonstrates your commitment to the role.
