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- Tasks: Lead restoration projects, ensuring quality and customer satisfaction while supervising a team.
- Company: Join SERVPRO of East Coral Springs, a leader in restoration services with nearly 2,000 franchises nationwide.
- Benefits: Enjoy competitive pay, paid holidays, and time off, plus opportunities for growth.
- Why this job: Make a real impact by helping people during their toughest times in a supportive team environment.
- Qualifications: High school diploma or GED preferred; 1 year of experience in cleaning or restoration is a plus.
- Other info: Must be able to lift heavy objects and work in various environments; valid driver's license required.
SERVPRO of East Coral Springs is hiring a Restoration Supervisor!
SERVPRO of East Coral Springs offers:
- Competitive compensation
- Paid Holidays
- Paid Time Off
- And more!
As the front-line representative of the SERVPRO brand, the Restoration Lead Technician (Crew Chief) demonstrates the company’s Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
Key Responsibilities
- Coordinate and perform production processes as scheduled and ensure quality control
- Manage the customer and client experience and overall customer satisfaction tracked with online reviews
- Communicate clear expectations to restoration technicians and supervise their activities
- Document a detailed and accurate job file to support the services provided
- Manage labor and consumable item usage on assigned projects
- Communicate with restoration project manager and office staff on project progress and issues
- Communicate and follow all OSHA guidelines for job safety
- Manage assets by protecting and using equipment and materials properly
- Coach and train restoration technicians
Position Requirements
- Effective written and oral communication
- Valid driver’s license
- High school diploma/GED (preferred)
- At least 1 year of experience in cleaning, restoration, or construction
- IICRC certification a plus, not required
- Ability to travel locally or out of state when necessary
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning agents
- Walking and standing for long periods of time, driving, sitting, climbing
- Ability to successfully complete a background check subject to applicable law
Compensation: $18.00 - $20.00 per hour
Picture yourself here fulfilling your potential. At SERVPRO, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
Lead Restoration Technician Water Fire Mold employer: ServiceMaster Clean of Fraser Valley
Contact Detail:
ServiceMaster Clean of Fraser Valley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Restoration Technician Water Fire Mold
✨Tip Number 1
Familiarise yourself with SERVPRO's core values and mission. Understanding their commitment to customer service will help you align your responses during interviews, showcasing how you can contribute to their goals.
✨Tip Number 2
Highlight any relevant experience in restoration or construction during your conversations. Be prepared to discuss specific projects you've worked on, focusing on your role and the outcomes achieved.
✨Tip Number 3
Network with current or former employees of SERVPRO. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare to demonstrate your leadership skills. As a Restoration Lead Technician, you'll be supervising others, so think of examples where you've successfully led a team or managed a project to completion.
We think you need these skills to ace Lead Restoration Technician Water Fire Mold
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning, restoration, or construction. Emphasise any leadership roles or supervisory experience, as this position requires managing a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for helping others and your commitment to quality service. Mention specific examples of how you've successfully managed projects or teams in the past.
Highlight Relevant Certifications: If you have IICRC certification or any other relevant qualifications, be sure to mention them prominently in your application. Even if not required, they can set you apart from other candidates.
Showcase Communication Skills: Since effective communication is key for this role, provide examples in your application of how you've successfully communicated with clients or team members in previous positions.
How to prepare for a job interview at ServiceMaster Clean of Fraser Valley
✨Showcase Your Communication Skills
As a Restoration Supervisor, effective communication is key. Be prepared to discuss how you've successfully communicated with team members and clients in past roles. Highlight any experiences where clear communication led to improved customer satisfaction.
✨Demonstrate Leadership Experience
Since the role involves supervising technicians, share examples of your leadership experience. Talk about how you've managed teams, coordinated projects, or trained new staff. This will show that you can handle the responsibilities of the position.
✨Familiarise Yourself with Safety Protocols
Understanding OSHA guidelines is crucial for this role. Brush up on relevant safety protocols and be ready to discuss how you ensure safety on job sites. This shows your commitment to maintaining a safe working environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think of situations where you had to manage a project under pressure or resolve conflicts within your team. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
