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- Tasks: Lead disaster restoration projects, ensuring quality and customer satisfaction.
- Company: Join ServiceMaster Restore, a local hero in community rebuilding after disasters.
- Benefits: Enjoy flexible schedules, paid time off, medical benefits, and training provided.
- Why this job: Make a real impact by helping others regain hope and stability after disasters.
- Qualifications: Experience in leadership or management, valid driver's license required.
- Other info: Opportunities for travel and career advancement in a growing company.
Disaster Restoration Project Manager Somerset
Disaster Restoration Project Manager
ServiceMaster Restore is committed to helping our communities rebuild after a disaster, helping businesses get back to work, and helping our neighbors restore their homes to pre-loss conditions. Our company is locally owned and employs team members who are in the very communities we serve. We’re committed to helping make our neighborhoods whole again after the worst happens.
- Competitive benefits and wages that include: (franchisee to customize from examples)
- Paid Time Off, Medical/Dental Benefits, Flexible Schedules, 401K Plan, Uniforms and Training provided, Be a Hero Everyday!
- Growing company with opportunities for advancement for those who desire it
- Opportunity for travel
Position Overview
When you\’re part of our team, you\’re joining a group of professionals who do more than rebuild — they restore.
This is a hands-on role requiring a front-line leader to take responsibility for the company’s efforts to support customers after disaster strikes their homes and businesses. The Lead Tech/ Project Manager inspects new projects, determines, and communicates the planned course of action to the team, monitors the project and adjusts actions to keep the project moving forward while maintaining required standards. If you are passionate about turning uncertainty into reassurance and anxiety into hope, we have the perfect opportunity for you.
Job Responsibilities
- Completes assigned jobs according to company processes and standards, maintains quality control, supervises technician(s) assigned to job.
- Completes sketch and scope sheet for estimate, complete drying records using mobile software; delivers complete and accurate scope and sketch, dry logs and photo documentation and customer contract to estimator/coordinator inside team members.
- Interfaces with insurance adjusters in person, over the phone, and virtually to resolve issues and answer questions about the loss when needed.
- Multi-tasks to manage work orders, ensures appropriate equipment and supplies are loaded on truck needed for job, prioritizes activities to meet deadlines.
- May train new technicians or key operational and sales team members.
Job Requirements
- Experience in leading, training, or managing others in prior role
- Role model our customer service expectations with homeowners, adjusters, vendors etc.
- Valid Drivers’ License and satisfactory driving record
Physical Demands and Working Conditions
- Incumbent must be prepared to:
- Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
- Must be able to wear respirator and safety gear when job conditions warrant
Compensation: $15.00 – $20.00 per hour
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you\’ll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
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Disaster Restoration Project Manager employer: ServiceMaster Clean of Fraser Valley
Contact Detail:
ServiceMaster Clean of Fraser Valley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Disaster Restoration Project Manager
✨Tip Number 1
Familiarise yourself with disaster restoration processes and terminology. Understanding the technical aspects of the job will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the disaster restoration industry. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities at ServiceMaster Restore.
✨Tip Number 3
Showcase your leadership skills by discussing any previous experience managing teams or projects. Highlighting your ability to lead and train others will make you a more attractive candidate for the Project Manager role.
✨Tip Number 4
Prepare for potential interview questions related to customer service and conflict resolution. Since you'll be interfacing with homeowners and insurance adjusters, demonstrating your problem-solving skills will be crucial.
We think you need these skills to ace Disaster Restoration Project Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Disaster Restoration Project Manager position. Tailor your application to highlight relevant experience in project management and disaster recovery.
Craft a Compelling CV: Your CV should clearly outline your experience in leading teams, managing projects, and any relevant certifications. Use bullet points for clarity and ensure it reflects your ability to handle the physical demands of the job.
Write a Strong Cover Letter: In your cover letter, express your passion for helping communities recover from disasters. Provide specific examples of how you've successfully managed similar projects or led teams in high-pressure situations.
Highlight Customer Service Skills: Since this role involves interfacing with customers and insurance adjusters, emphasise your customer service skills. Mention any previous experiences where you resolved issues or provided exceptional service under challenging circumstances.
How to prepare for a job interview at ServiceMaster Clean of Fraser Valley
✨Show Your Leadership Skills
As a Disaster Restoration Project Manager, you'll need to demonstrate your ability to lead and manage teams effectively. Be prepared to share examples from your past experiences where you successfully led a team through challenging situations, highlighting your decision-making and problem-solving skills.
✨Understand the Company’s Mission
ServiceMaster Restore is all about helping communities recover after disasters. Make sure you understand their mission and values, and be ready to discuss how your personal values align with theirs. This will show your genuine interest in the role and the company.
✨Prepare for Technical Questions
Expect questions related to disaster restoration processes, project management, and customer service. Brush up on relevant technical knowledge and be ready to explain how you would handle specific scenarios that may arise during a restoration project.
✨Demonstrate Your Customer Service Focus
Customer service is key in this role. Prepare to discuss how you've handled difficult customer interactions in the past and what strategies you used to ensure customer satisfaction. Highlight your ability to communicate effectively with clients, adjusters, and team members.
