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- Tasks: Support the Acute Medical Unit with reception, clerical, and administrative services.
- Company: Department of Health Tasmania, committed to staff wellbeing and professional development.
- Benefits: Competitive salary, salary packaging, fitness access, and various leave entitlements.
- Why this job: Join a compassionate team making a real difference in patient care.
- Qualifications: Strong communication skills and attention to detail required.
- Other info: Flexible part-time role with excellent career growth opportunities.
The predicted salary is between 55000 - 62000 £ per year.
Overview
The Team: The Alasdair Macdonald Acute Medical Unit (AMU) is a 25-bed high acuity unit focusing on acute medicine with a strong multidisciplinary approach. AMU fosters a supportive and inclusive environment for learning, with access to professional development. The unit prioritises staff wellbeing and recognition, guided by core values of compassion, accountability, excellence and respect for staff and patients.
The Department of Health Tasmania oversees hospitals across the state, including Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, plus district hospitals and ambulance services. It also provides community health, mental health, and primary healthcare services to more than 300 sites.
The Role
The Ward Clerk supports the efficient operation of the Acute Medical Unit by providing frontline reception, clerical, and administrative services. Key responsibilities include managing patient admissions, discharges, transfers, and records; updating hospital information systems; and handling patient calls and enquiries. The role involves reporting maintenance issues, ensuring data integrity and compliance with protocols, policies, and reporting obligations. Working under the general supervision of the Nurse Unit Manager, the Ward Clerk exercises judgment and discretion in daily tasks, contributes to quality and safety initiatives, and upholds a strong commitment to child safety and patient care.
You will need
- Provide frontline reception and general administrative and clerical support services to staff working in the AMU.
- Provide a confidential liaison service with a wide range of health service providers, patients, their families and the general public.
- Take responsibility for the timely and accurate completion of clerical tasks and the integrity of data in the patient medical record and other patient related services.
Note: Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.
Why Tasmania
The Department of Health Tasmania oversees hospitals across the state, including Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, plus district hospitals and ambulance services. It also provides community health, mental health, and primary healthcare services to the Tasmanian community through more than 300 sites. Tasmania is Australia’s only island state, offering natural beauty and a lifestyle that supports both career and personal experiences.
Details of appointment
Fixed term part time, shift worker (fully rotational) position, working 48 hours per fortnight, commencing from a mutually agreed date until 15 August 2026. Hours are negotiable with the successful applicant.
Applicants should note that for twelve months from the date of publication, this selection process may be used to fill subsequent or similar vacancies (full time, part time, and casual).
Salary
$66,049 to $70,993 per annum (Pro rata). Employer 12% superannuation contribution is on top of this amount.
- Salary range is in accordance with Public Sector Unions Wages Agreement 2022
Salary Packaging
You’ll have access to salary packaging including benefits such as living expenses up to $9,010 plus $2,650 in meal entertainment each FBT year, and other benefits if eligible.
Benefits Available
- Professional development and accelerated pathways.
- A range of leave entitlements, including study leave and Professional Development Support.
- Fitness Passport – access to 40+ fitness facilities across Tasmania for a weekly rate per person or family rate.
More information about Employee Benefits can be found in the application guide. Note: refer to the Application Guide for pre-employment checks.
Documentation
Statement of Duties and related documents can be downloaded in the application materials. We encourage reviewing the Statement of Duties and Applicant Guide prior to applying for an overview of duties, program, selection process and guidance.
Statement of Duties: Generic Ward Clerk – Acute Medical Unit Band 2 (July 2023) CSU.docx
Application Guide: Department of Health – Applicant Guide Sep 2024.docx
How to apply
Apply online. Click the Apply button on the screen to answer all required questions. You will be prompted to complete a 1–2 page application detailing your experience, skills, and knowledge as they relate to the Statement of Duties. A separate statement addressing the selection criteria is not required.
Further information
Applicants who require more information are encouraged to contact the listed contact person for vacancy details. Name: Shelly-Ann Cassidy; Position: Nurse Unit Manager – Alasdair Macdonald Acute Medical Unit; Phone: 67778063; Email: shelly-ann.cassidy@ths.tas.gov.au
What it is like working at the Department of Health
Compassion, Accountability, Respect and Excellence are core values. Learn from staff experiences and consider relocating to Tasmania. We encourage applicants from Aboriginal and Torres Strait Islander communities, LGBTIQA+ people, and people living with disabilities.
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Ward Clerk - Acute Medical Unit (521056) employer: Service Tasmania
Contact Detail:
Service Tasmania Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Clerk - Acute Medical Unit (521056)
✨Tip Number 1
Get to know the team! Research the Alasdair Macdonald Acute Medical Unit and its core values. When you show genuine interest in their mission and culture during your interview, it’ll set you apart from other candidates.
✨Tip Number 2
Practice your communication skills! As a Ward Clerk, you'll be the frontline for patient interactions. Role-play common scenarios with a friend to boost your confidence and ensure you can handle calls and enquiries smoothly.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've managed clerical tasks or maintained data integrity in previous roles. This will demonstrate your ability to keep things running efficiently in the AMU.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the resources you need to prepare for the role and understand what we’re looking for.
We think you need these skills to ace Ward Clerk - Acute Medical Unit (521056)
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, take a good look at the job description. It’s packed with clues about what the hiring team is looking for. Make sure you understand the key responsibilities and required skills so you can tailor your application accordingly.
Showcase Your Relevant Experience: When detailing your experience, focus on what’s most relevant to the Ward Clerk role. Highlight any previous clerical or administrative work, especially in healthcare settings. We want to see how your background aligns with the responsibilities outlined in the job description.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. Remember, we’re looking for clarity in your communication, just like you’ll need in the role. Stick to the 1-2 page limit and make every word count!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re following the correct process. Plus, it shows you’re keen on joining our team at the Department of Health Tasmania.
How to prepare for a job interview at Service Tasmania
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Ward Clerk in the Acute Medical Unit. Familiarise yourself with tasks like managing patient admissions and handling enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Ward Clerk, you'll be the frontline liaison for patients and health service providers. During the interview, highlight your communication skills by sharing examples of how you've effectively interacted with diverse groups. This will reassure them that you can handle the demands of the role.
✨Emphasise Your Attention to Detail
Data integrity is crucial in this role, so be prepared to discuss how you ensure accuracy in your work. Bring up specific instances where your attention to detail made a difference, whether in previous jobs or during your studies. This will show that you take the responsibilities seriously.
✨Align with Their Values
The Department of Health Tasmania values compassion, accountability, respect, and excellence. Make sure to weave these values into your responses during the interview. Share personal anecdotes that reflect these qualities, demonstrating that you’re a good cultural fit for their team.
