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- Tasks: Support managers with rostering software and ensure data integrity.
- Company: Join a compassionate team at the Department of Health.
- Benefits: Competitive salary, professional development, fitness access, and flexible hours.
- Why this job: Make a real difference in healthcare while developing your skills.
- Qualifications: Experience with rostering systems and strong communication skills.
- Other info: Diverse and inclusive workplace with growth opportunities.
The predicted salary is between 40000 - 45000 £ per year.
Overview
The Rostering and Information Office (RIO) provides support and advice on the utilisation of the rostering software to staff within Hospitals North, guided by the CARE Values of Compassion, Accountability, Respect and Excellence. The team works collaboratively with Managers across Hospitals North to assist with rostering, establishment and data reporting requirements.
The role
- Provide advice, support, and assistance to managers and relevant staff in the utilisation of the rostering system, including rostering within appropriate awards, award advice, education and training.
- Maintain database integrity and confidentiality of information, including reviewing and evaluating rostering practices and standards.
- Undertake regular data audits of the rostering system to ensure data integrity and timely reporting, working with other team members in the Rostering and Information Office.
- Generate roster-related management reports for Managers as required, including reviewing the integrity of reports.
- Advise Managers in evaluating procedures to keep business processes and practices current.
- Undertake complex roster coding to support accuracy for staff payments and reporting, reflecting the Business Rules of staffing models and resolving operational issues as required.
- Engage in quality improvement processes with the Rostering and Information Office to support business processes and effective resource management, including support for identified projects.
- The incumbent may be allocated duties not explicitly listed here but within the capacity, qualifications and experience expected for this classification level.
Details of appointment
Fixed term full time, day worker position, working 76 hours per fortnight, commencing 13 October 2025 until 24 July 2026. Hours may be negotiated with the successful applicant.
Salary and benefits
Salary: $73,811 to $79,779 per annum (Pro rata). Employer 12% superannuation contribution is in addition to this amount.
Salary packaging: Access to salary packaging with benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year, subject to eligibility.
Benefits available to eligible candidates:
- Professional development and accelerated pathways
- A range of leave entitlements, including study leave and Professional Development Support
- Fitness Passport – access to 40+ fitness facilities across Tasmania for a weekly per person rate or family rate, subject to eligibility
More information about Employee Benefits can be found in the relevant internal materials.
Eligibility and application
Note: Please refer to the Application Guide for pre-employment checks and information. Review the Statement of Duties and associated documents prior to applying for an overview of duties, program, selection process and application guidance.
Statement of Duties (for reference): Generic Rostering Services Support Officer Band 3 (July 2023) CSU.docx
Application Guide: Department of Health – Applicant Guide Sep 2024.docx
How to apply
Apply online by clicking the Apply button on this screen and ensure that important questions about your experience, skills and knowledge related to the attached Statement of Duties are answered. A separate statement addressing the selection criteria is not required.
Note: Applications from recruitment agencies will not be accepted for this role.
Further information
For more information, contact Kendall Newman, Team Leader – Rostering & Information Office: (03) 6777 6564; kendall.newman@ths.tas.gov.au
Working at the Department of Health
Compassion, Accountability, Respect and Ex Excellence are core values. Learn about staff experiences and opportunities in Tasmania and explore related resources and initiatives.
Respecting diversity is foundational and supports trust, collaboration, and growth. Applicants from Aboriginal and Torres Strait Islander communities, LGBTIQA+ people, and people living with disabilities are encouraged to apply.
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Rostering Services Support Officer (519054) employer: Service Tasmania
Contact Detail:
Service Tasmania Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rostering Services Support Officer (519054)
✨Tip Number 1
Get to know the rostering software inside out! Familiarise yourself with its features and functionalities so you can confidently discuss how you can support managers in using it effectively during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees in the Rostering and Information Office. They can provide insights into the team culture and what skills are most valued, giving you an edge in your application.
✨Tip Number 3
Prepare for those tricky questions! Think about scenarios where you've demonstrated compassion, accountability, respect, and excellence in your previous roles. Be ready to share these examples to show you're a perfect fit for the team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Hospitals North.
We think you need these skills to ace Rostering Services Support Officer (519054)
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what the Rostering Services Support Officer role involves and how your skills align with the responsibilities outlined.
Tailor Your Application: We want to see how you fit into our team! Highlight your relevant experience and skills that match the requirements in the job description. Use specific examples to show how you've tackled similar tasks in the past.
Be Clear and Concise: When writing your application, keep it straightforward. Avoid jargon and get straight to the point. We appreciate clarity, so make sure your sentences are easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it helps us keep everything organised!
How to prepare for a job interview at Service Tasmania
✨Know Your Rostering Software
Familiarise yourself with the rostering software mentioned in the job description. Understand its features and how it supports managers in their roles. Being able to discuss specific functionalities will show your preparedness and enthusiasm for the role.
✨Emphasise CARE Values
Since the role is guided by Compassion, Accountability, Respect, and Excellence, think of examples from your past experiences that demonstrate these values. Be ready to share how you've applied them in a professional setting, especially in teamwork or customer service scenarios.
✨Prepare for Data Integrity Questions
Expect questions about maintaining database integrity and conducting data audits. Brush up on best practices for data management and be prepared to discuss how you would ensure accuracy and confidentiality in the rostering system.
✨Show Your Problem-Solving Skills
The role involves resolving operational issues and supporting quality improvement processes. Think of specific challenges you've faced in previous jobs and how you approached solving them. This will highlight your analytical skills and ability to adapt to changing situations.
