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- Tasks: Join our team to support administrative duties in a dynamic hospital environment.
- Company: Be part of Tasmania's Department of Health, providing vital services across the state.
- Benefits: Enjoy flexible hours, professional development, and access to fitness facilities for you and your family.
- Why this job: Make a real impact in the community while enjoying Tasmania's stunning lifestyle and natural beauty.
- Qualifications: A Certificate III in Business Administration is desirable but not essential; motivation is key!
- Other info: This is a permanent, part-time role with opportunities for growth and development.
The predicted salary is between 55000 - 62000 £ per year.
The Team:
- Located in the Launceston General Hospital, Allied Health provides comprehensive inpatient, outpatient and community services across Northern Tasmania.
- This position is part of the integrated Allied Health Administration Team, operating across multiple sites in Launceston.
- We offer an exciting and rewarding place to work, featuring contemporary administrative practice.
The Role:
- Supports the efficient operation of administrative duties for Allied Health services and staff at the Launceston General Hospital (LGH).
You will need:
- to be a highly motivated individual that loves working in a team environment but can work independently if required
- to be flexible and adapt to changes in a busy and ever-evolving work environment
- to be a quick learner in hospital IT systems and programs, and motivated for continuous growth and development
Note: – Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.
Why Tasmania:
The Department of Health Tasmania oversees various hospitals across the state, including the Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, as well as district hospitals and ambulance services. Additionally, it provides community health, mental health, and primary healthcare services to the Tasmanian community through more than 300 sites.
Tasmania, Australia\’s only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmania’s public health system means building strong connections with colleagues and patients. It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.
Details of appointment:
Permanent, part time, day worker position, working 19.76 hours per fortnight,commencing as soon as you would like to join our team.
*notwithstanding hours to be negotiated with the successful applicant.
Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.
Salary:$66,049 to $70,993 per annum (Pro rata). Our Employer 12% superannuation contribution is on top of this amount.
- Salary range is in accordance with Public Sector Unions Wages Agreement 2022
Salary Packaging:
You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.
Benefits available to eligible candidates
- Professional development and accelerated pathways.
- A range of leave entitlements, including study leave and Professional Development Support.
- Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.
More information about our Employee Benefits can be found here
Eligibility:
Applicants should note the following criteria are desirable:
- Completion of Certificate III in Business Administration or equivalent
Note: – Please refer to the Application Guide for more information of pre-employment check.
Download the Statement of Duties and any Associated Documents
We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.
Statement of Duties:
Application Guide:
How to apply:
Apply Online. Please click the \”Apply\” button on this screen to ensure that important questions about you are answered.
You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.
*applications from Recruitment agencies will not be accepted for this role
For more information:
Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.
Name: Wendy Blackberry
Position: Office Manager – Allied Health Services
Phone number:(03) 6777 4010
Email address: wendy.blackberry@ths.tas.gov.au
What it is like working at the Department of Health?
Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!
Make It Tasmania | Move for a great lifestyle
Tasmanian Health Careers | Tasmanian
Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.
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Customer Service Officer (503511L6) employer: Service Tasmania
Contact Detail:
Service Tasmania Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Officer (503511L6)
✨Tip Number 1
Familiarise yourself with the Launceston General Hospital and its Allied Health services. Understanding their operations and values will help you demonstrate your enthusiasm for the role during any interviews.
✨Tip Number 2
Network with current or former employees of the Department of Health Tasmania. They can provide valuable insights into the work culture and expectations, which can be beneficial when discussing your fit for the team.
✨Tip Number 3
Highlight your adaptability and quick learning abilities in conversations. Given the dynamic nature of the role, showcasing examples from past experiences where you've successfully adapted to change will set you apart.
✨Tip Number 4
Prepare thoughtful questions about the role and the team during your interview. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
We think you need these skills to ace Customer Service Officer (503511L6)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Customer Service Officer position. Make sure to highlight your relevant experience and skills that align with the role.
Address Selection Criteria: Carefully review the Statement of Duties and ensure you address each selection criterion in your application. Use specific examples from your past experiences to demonstrate how you meet these criteria.
Craft a Compelling Application: Write a concise 1-2 page application that clearly outlines your experience, skills, and knowledge related to the position. Be sure to convey your motivation for applying and your enthusiasm for working in a team environment.
Proofread Your Application: Before submitting, take the time to proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Service Tasmania
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Customer Service Officer. Be prepared to discuss how your skills and experiences align with the specific duties mentioned, especially in relation to administrative tasks within a healthcare setting.
✨Show Your Team Spirit
Since this role requires working in a team environment, be ready to share examples of how you've successfully collaborated with others in previous positions. Highlight your ability to adapt and contribute positively to a team dynamic.
✨Demonstrate Flexibility
The job mentions the need for flexibility in a busy work environment. Prepare to discuss situations where you've had to adapt quickly to changes or handle multiple tasks simultaneously, showcasing your ability to thrive under pressure.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the team culture, ongoing training, and professional development opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
