At a Glance
- Tasks: Make warm calls, process applications, and build rapport with customers.
- Company: Leading company in eco home improvements and renewable energy.
- Benefits: Earn £29,000 - £50,000 OTE, plus commission and fully paid training.
- Other info: Dynamic team environment with plenty of opportunities for career progression.
- Why this job: Weekends off and a chance to grow into leadership roles!
- Qualifications: Confident phone skills and a positive attitude; no sales experience needed.
The predicted salary is between 29000 - 50000 £ per year.
Sales Agent - Monday to Friday (weekends off!) £29,000 k - £50,000 k per annum OTE, Salary PLUS commission. Fully paid training provided. After the two week training programme, the hours will be Monday to Friday 8am to 6.15pm. No previous sales experience required - you must be confident on the telephone and have an upbeat and enthusiastic personality, with some previous customer service skills.
A fantastic opportunity based in Hellesdon, Norwich, the successful candidate will earn an hourly rate plus generous commission, £29,000 - £50,000K OTE. When it comes to direct marketing campaigns, this company are the experts, serving the Eco home improvements and renewable energy industries, known for quality customer service.
My client has an ethos of promoting from within, so there will be opportunities readily available for the successful Customer Service Advisor to progress to areas such as Team Leader and Senior Floor Leader given the right attitude.
Your main responsibilities will include but are not limited to:
- Making outbound calls - all warm calls! Everyone has expressed an interest in taking your call
- Processing customers applications and converting to appointments/leads
- Building rapport with customers
- Updating the CRM system
- Meeting KPI's
- WARM CALLING ONLY
To become part of the team you must be driven and enthusiastic.
Sales Agent (Dutch Speaking) in Norwich employer: Service Service
Join a dynamic team in Hellesdon, Norwich, where your enthusiasm and customer service skills will be valued and rewarded. With a strong focus on employee growth, this company offers fully paid training and clear pathways for advancement, ensuring that you can progress from Sales Agent to Team Leader or beyond. Enjoy a supportive work culture with weekends off and the opportunity to earn a competitive salary plus generous commission in a thriving industry dedicated to eco-friendly solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Agent (Dutch Speaking) in Norwich
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Service Service. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Service Service before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Sales Agent (Dutch Speaking) in Norwich
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Service Service:Your cover letter is your chance to shine! Tell us why you want to work at Service Service specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Service Service!
How to prepare for a job interview at Service Service
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
