At a Glance
- Tasks: Support the Operations Department with admin tasks, data analysis, and project involvement.
- Company: Award-winning advice firm with over 35 years of experience.
- Benefits: Market-leading salary, 29 days holiday, flexible working, and profit share.
- Other info: Enjoy a dynamic work environment with opportunities for personal and professional development.
- Why this job: Join a collaborative team and enhance client services while growing your career.
- Qualifications: Strong attention to detail, data analysis skills, and teamwork abilities.
The predicted salary is between 30000 - 40000 £ per year.
My client is an award-winning advice firm with offices in Norfolk and Suffolk; they have been established for over 35 years. My client is looking for an experienced administration professional with strong problem-solving skills, attention to detail, a mindset that naturally looks to improve processes as well as someone who enjoys working collaboratively to support their established operations team. The successful candidate will benefit from a market leading salary and benefits package and importantly the opportunity to progress in their career with support both personally and financially, in addition all professional exam costs are met, and study is supported.
Role Purpose
You will provide administrative support to the Operations Department maximising back-office system functionality, producing a range of reports and data analysis, and assisting with operational queries. You will have involvement in multiple projects across the department, the purpose of these projects is to enhance the service delivered to clients as well as supporting the team and will involve keeping records up to date on my clients back office systems.
Key Responsibilities
- You will update various records, primarily on my clients back-office system for data cleansing and running various exception reports and team liaison.
- You will maintain and evolve a number of systems and processes to help keep the support teams working effectively.
- You will provide data analysis and reporting across the back-office with a focus on core client data held ensuring the team are keeping records up to date.
- You will assist with testing and implementing new functionality available on the back-office systems.
- You will have involvement in a wide variety of projects, which will enable business and team efficiencies and benefit from new technology as it becomes available, including client processes.
- You will update tax year-end legislation changes across several systems.
- Working with Document Designer on the template area of my clients back-office system, which is used to set up and maintain a range of documents for the teams use.
- Advise and support on IT queries where possible.
- Compile data for bulk mailings from my clients back-office system.
- Maintain and update your own personal development record.
Essential Skills
- Data analysis.
- Strong attention to detail/accuracy.
- Basic numeracy and data handling skills.
- Computer literate.
- Analytical.
- Good organisational and prioritisation skills.
- Time management.
- Ability to identify and raise issues and errors where applicable.
- Ability to follow rules and procedures.
- A willingness to learn rules and procedures.
- A willingness to learn and take feedback.
- Good problem solving skills.
- Team work (working collaboratively).
- Ability to build and maintain relationships.
- Strong communication skills - written and verbal.
Desirable Skills
- Producing data and reports.
- Development of software.
- Commercial awareness.
- Strong Microsoft Excel skills.
Personal attributes
- Behaving in a professional manner.
- Trust and integrity.
- Curiosity and willingness to learn and improve.
- Willing to help and support the wider team e.g. covering reception/IT queries.
Benefits
- 29 days holiday + office closed between Christmas and New Year + Birthday off.
- 5% pension contribution.
- Flexible working.
- Hybrid working (after 1 year).
- Profit Share.
- Social events.
- Free parking.
- Free drinks/fruit.
- Cycle to work.
- Length of service recognition.
- Discounted legal services.
- Life cover and income protection.
- Healthcare cash plan.
- Private health care scheme.
Team Support Administrator in Bury St Edmunds employer: Service Service Employment Agency Limited
Join an award-winning advice firm with over 35 years of experience, located in the picturesque regions of Norfolk and Suffolk. As a Team Support Administrator, you will thrive in a collaborative work culture that prioritises employee growth, offering a market-leading salary, comprehensive benefits, and support for professional development, including coverage for exam costs. Enjoy a flexible working environment, generous holiday allowance, and a range of unique perks that make this company an exceptional place to build your career.
Contact Details:
Service Service Employment Agency Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Support Administrator in Bury St Edmunds
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Team Support Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they operate. This way, you can tailor your answers to show you're the perfect fit for their team!
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do mock interviews with you. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, you'll be one step closer to landing that dream job with us!
We think you need these skills to ace Team Support Administrator in Bury St Edmunds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Team Support Administrator role. Highlight your problem-solving abilities, attention to detail, and any relevant administrative experience to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you a perfect fit for our operations team. Don’t forget to mention your collaborative spirit!
Show Off Your Data Skills:Since data analysis is key for this position, be sure to include examples of how you've successfully handled data in previous roles. We love seeing how you’ve used your analytical skills to improve processes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Service Service Employment Agency Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Team Support Administrator inside out. Familiarise yourself with the back-office systems mentioned in the job description and be ready to discuss how your experience aligns with their needs.
✨Show Off Your Problem-Solving Skills
Prepare examples from your past work where you've tackled challenges or improved processes. This role requires strong problem-solving skills, so having specific instances ready will demonstrate your capability and fit for the team.
✨Be Detail-Oriented
Since attention to detail is crucial for this position, consider bringing along a sample report or data analysis you've done in the past. This will not only showcase your skills but also give you a talking point during the interview.
✨Emphasise Teamwork
This role involves collaboration, so be prepared to discuss how you've worked effectively in teams before. Share stories that highlight your ability to build relationships and support your colleagues, as this will resonate well with the interviewers.
