Client Associate in Nottingham

Client Associate in Nottingham

Nottingham Full-Time 40500 - 49500 £ / year (est.) Home office (partial)
Service Management Group (SMG)

At a Glance

  • Tasks: Support client campaigns from brief to execution, ensuring smooth delivery and reporting.
  • Company: Join a pioneering connected commerce marketing company with a focus on growth.
  • Benefits: Enjoy a competitive salary, discretionary bonus, wellbeing fund, and flexible working.
  • Other info: Embrace change in a fast-paced environment with excellent career growth opportunities.
  • Why this job: Be part of a dynamic team shaping innovative retail media strategies.
  • Qualifications: Passion for client services, strong organisation skills, and a proactive mindset.

The predicted salary is between 40500 - 49500 £ per year.

Location: Hybrid, 2 days onsite at Boots Head Office, Nottingham Salary: From £24,000 + 10% discretionary bonus Level: Associate

Who are we?

We're the original pioneers in connected commerce marketing.

Since 2008, we've been partnering with major retailers, powering global brands, and building meaningful connections with shoppers.

We simplify the mind-boggling complexity of today's retail media landscape.

We deliver impactful campaigns that connect with people where it matters.

We create seamless and personalised shopping experiences.

Above all, we deliver amazing results for our partners, driven by our unshakeable desire for growth.

Time after time, we change the game.

SMG is home to a world-class suite of commerce advertising capabilities powered by data and cutting-edge technology.

We constantly push ourselves, our tech and our industry to discover innovative new ways to connect, sell and grow.

About the role

We are looking for a Client Associate to join our BMG team.

Shape Boots Media Group's strategy by embedding retail media into Boots' wider marketing plans, delivering seamless omnichannel campaigns and building powerful partnerships that unlock growth.

What you'll do

  • Bring client briefs to life by supporting proposals, media plans, presentations and campaign recommendations.
  • Help deliver campaigns from brief to execution, reporting and follow-up across a range of media channels.
  • Keep campaigns moving by coordinating assets, approvals, timelines and key deadlines.
  • Create high-quality reports, presentations and campaign updates that keep clients informed and engaged.
  • Support budgets, trackers and campaign documentation to ensure smooth and accurate delivery.
  • Collaborate with Boots stakeholders, supplier partners and teams across SMG to deliver brilliant campaigns.
  • Monitor campaign performance, uncover key learnings and identify opportunities to improve future activity.
  • Build your expertise across Boots Media Group, health & beauty and the fast-growing world of retail media.

What we're looking for

  • A genuine passion for building a career in client services, campaign management, marketing or retail media.
  • Brilliant organisation and attention to detail, with the ability to juggle multiple priorities and deadlines.
  • A confident communicator who enjoys building strong relationships with different stakeholders.
  • A proactive, positive mindset with a real appetite to learn, grow and take on new challenges.
  • Comfortable working with Microsoft Office and business systems, with a focus on accuracy and quality.
  • Commercially curious, with an interest in the health & beauty sector and the evolving world of retail media.

We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team.

If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role.

Don't meet every single requirement? We still want to hear from you. If you believe you'd thrive in this role, your unique perspective might be just what we're looking for.

Why SMG?

At SMG, we hire for the future, which is fast-moving and changing shape.

Do you have the potential to help shape our business?

We're looking for brilliant, diverse talent who want to grow with us - people who are curious, ambitious, and eager to learn, whether as specialists or across teams.

We value those who take ownership of their growth and bring fresh perspectives.

That's why we're committed to equity, inclusion, and building a place where everyone feels empowered to grow.

At SMG, it's not just about filling a role but building the future together.

  • 10% discretionary bonus
  • £1,800 yearly wellbeing fund (on top of your salary!)
  • Free Headspace subscription
  • £500 yearly "Uni Fund" for learning
  • 4 extra Wellbeing Days off per year
  • Annual Summer conference + year-round celebrations
  • 4pm finishes every Friday
  • Flexible and hybrid working
  • Explore all our benefits here
  • Useful Links Before You Apply
  • Learn about our agencies
  • Our values
  • Our hiring process
  • EDI at SMG
  • FAQs

Our full data retention policy can be found here .

  • Department BMG Locations Nottingham Remote status Hybrid
  • #J-18808-Ljbffr

Client Associate in Nottingham employer: Service Management Group (SMG)

At SMG, we pride ourselves on being a forward-thinking employer that fosters a dynamic and inclusive work culture. Located in Nottingham, our hybrid working model allows for flexibility while still providing the opportunity to collaborate closely with a passionate team at our Boots Head Office. With a strong focus on employee growth, we offer a range of benefits including a discretionary bonus, wellbeing fund, and dedicated learning support, ensuring that every team member can thrive and contribute to our innovative approach in the retail media landscape.

Service Management Group (SMG)

Contact Details:

Service Management Group (SMG) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Associate in Nottingham

Show Your Creative Side

In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Service Management Group (SMG) and show them what you can bring to the table.

Engage in Marketing Communities

Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Service Management Group (SMG) are looking for.

Leverage Social Media

Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Service Management Group (SMG) on these platforms can catch the eye of recruiters and show you're genuinely interested in them.

Attend Industry Events

Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Service Management Group (SMG). Bring your business cards and be prepared to chat about how you can contribute!

We think you need these skills to ace Client Associate in Nottingham

Client Services
Campaign Management
Marketing
Retail Media
Organisation Skills
Attention to Detail
Communication Skills

Some tips for your application 🫡

Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Service Management Group (SMG). Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.

Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.

Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!

Demonstrate Your Understanding of Service Management Group (SMG):Show us that you’ve done your homework! In your application, briefly mention what you admire about Service Management Group (SMG)’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!

How to prepare for a job interview at Service Management Group (SMG)

Showcase Your Creative Campaigns

Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Service Management Group (SMG) will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.

Know Your Digital Tools Inside Out

If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.

Be Ready for Scenario-Based Questions

At Service Management Group (SMG), they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.

Demonstrate Your Passion for Marketing

As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.