At a Glance
- Tasks: Lead and innovate Learning & Development initiatives to boost employee growth and performance.
- Company: Dynamic company focused on employee development and operational excellence.
- Benefits: Flexible working, generous holiday allowance, and comprehensive health benefits.
- Other info: Join a supportive team with opportunities for professional growth and innovation.
- Why this job: Make a real impact on employee development while enjoying a flexible work-life balance.
- Qualifications: Experience in Learning & Development and strong communication skills required.
The predicted salary is between 45000 - 55000 € per year.
The People Development Manager will lead the coordination, delivery and continuous improvement of Learning & Development across the UK business. The role is responsible for building practical, engaging and measurable learning solutions that support employee development, manager capability, operational performance and delivery against business goals and client KPIs. This is a home-based role with occasional travel to Watford office & national meetings as required.
This role combines hands-on delivery with strategic support across:
- Learning & Development
- Instructional Design
- Manager Development
- Facilitation & Coaching
- Performance & Competency Frameworks
- Learning Operations & Reporting
The role supports manager effectiveness, field team capability, employee onboarding and client-specific training initiatives. The PDM works closely with department heads, Managers, HR and client account teams to ensure learning initiatives are relevant, scalable and commercially effective.
The Role
Learning & Development (L&D)
- Develop and deliver L&D plans aligned to business priorities and operational needs
- Build structured learning programmes including onboarding, manager development and role-based capability pathways
- Support a consistent and high‑quality approach to learning across all departments
- Identify skills gaps and development opportunities through collaboration with managers and stakeholders
- Support the continuous improvement of learning provision across the business
Instructional Design & Digital Learning
- Design engaging learning solutions using a blend of workshops, webinars, e‑learning, toolkits and practical resources
- Create structured learning journeys that support long‑term capability development
- Develop digital learning content using platforms such as LMS365, Articulate Rise 360 & Synthesia
- Ensure learning content is clear, practical, relevant and aligned to company values and competency frameworks
- Explore and introduce new learning approaches and technologies where they add value
Learning Platforms & Reporting
- Lead the ongoing administration, management and continuous improvement of the Learning Management System (LMS)
- Manage learner enrolment, training pathways, completion tracking and reporting
- Monitor learning engagement, completion and effectiveness using reporting and analysis tools
- Provide regular updates and insight to stakeholders and senior leaders
Performance & Manager Development
- Support the development and embedding of competency and performance frameworks across the business
- Work with managers to strengthen: One‑to‑ones, Performance reviews, Coaching conversations & Development planning
- Support managers in creating effective onboarding and probation experiences for new starters
- Help ensure learning initiatives support measurable improvements in capability and performance through learning pathways that support behaviour change
Facilitation & Stakeholder Support
- Deliver engaging virtual and face‑to‑face training sessions
- Facilitate workshops, webinars and “train the trainer” sessions
- Work closely with department leaders and managers to identify and support learning needs
- Provide guidance and support on training, development and learning approaches
- Work with managers and client account teams to ensure learning initiatives support operational objectives and client KPI performance expectations
Standards of Performance
- Deliver work accurately, professionally and within agreed timescales
- Demonstrate a proactive, adaptable and solutions‑focused approach
- Build effective working relationships across departments and stakeholder groups
- Contribute positively to continuous improvement and innovation within the business
- Maintain a high standard of organisation, communication and attention to detail
Competencies based on the role will be shared as part of the onboarding process and reviewed on a quarterly basis.
What are we looking for
- Experience within a Learning & Development, People Development or Training role
- Experience designing structured learning solutions and development programmes
- Experience delivering training both virtually and face‑to‑face
- Experience supporting manager development or performance frameworks
- Strong organisational and stakeholder management skills
- Ability to manage multiple priorities in a fast‑moving environment
- Strong written and verbal communication skills
- Comfortable using data and reporting to review learning effectiveness
- Self‑motivated with a proactive and practical approach
- Experience using digital learning platforms and tools such as LMS365, Articulate Rise 360, Synthesia or similar platforms
- Experience within a client‑facing, operational or multi‑market environment
- Experience using AI tools to support content creation or learning delivery
- Experience working with competency frameworks or structured development pathways
What we offer
- Flexible Working: Hybrid options, flexible hours, and 9 day fortnights.
- Life assurance: Coverage at 4x your annual salary.
- Holiday Allowance: 20 days annual leave + 8 bank holidays.
- Holiday Trading: Ability to buy or sell annual leave, allowing employees to adjust their holiday entitlement through salary sacrifice.
- Electric Car Scheme: Salary sacrifice scheme for leasing electric vehicles.
- HEKA: A monthly wellbeing allowance that employees can use towards gym memberships, health services, and wellbeing brands.
- Family‑Friendly Benefits: Enhanced family leave, including maternity, paternity and adoption leave, alongside flexible working options to support working parents.
- Wider Wallet: Access to a wide range of employee benefits and discounts, including retail savings at popular grocery stores.
- Wider Tech & Home: Salary sacrifice options for tech and home appliances up to £2,000.
- Cycle to Work Scheme: Access to a salary sacrifice scheme to help employees save on the cost of a bike and cycling equipment.
- Professional Development: Dedicated budget for training, workshops and career advancement.
- Private Healthcare & Dental (PMI/AXA): Comprehensive private medical insurance, including dental and physiotherapy.
- Employee Assistance Programme (We Care): Confidential support and guidance for wellbeing and personal challenges.
People Development Manager in Watford employer: Service Innovation Group UK
As a People Development Manager at our company, you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. With flexible working options, comprehensive benefits including private healthcare, and a commitment to continuous improvement, we empower our team to create impactful learning solutions that drive both personal and organisational success. Join us in a home-based role with opportunities for collaboration and innovation, making a meaningful difference across the UK business.
Contact Detail:
Service Innovation Group UK Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land People Development Manager in Watford
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to Learning & Development. We recommend role-playing with a friend to boost your confidence!
✨Tip Number 3
Showcase your skills! Create a portfolio of your past projects, especially those involving instructional design or training delivery. This will help you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace People Development Manager in Watford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in Learning & Development. We want to see how your skills align with the role of People Development Manager, so don’t hold back on showcasing relevant projects you've worked on!
Showcase Your Skills:When you’re writing your application, focus on the specific skills mentioned in the job description. Whether it’s instructional design or stakeholder management, we love seeing concrete examples of how you’ve used these skills in your previous roles.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your achievements are easy to understand. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Service Innovation Group UK
✨Know Your Learning & Development Stuff
Make sure you brush up on the latest trends in Learning & Development. Familiarise yourself with instructional design principles and digital learning tools like LMS365 and Articulate Rise 360. Being able to discuss these topics confidently will show that you're not just a candidate, but a potential asset to their team.
✨Showcase Your Training Experience
Prepare to share specific examples of your past training experiences, both virtual and face-to-face. Highlight how you've designed structured learning solutions and supported manager development. This will demonstrate your hands-on experience and ability to deliver engaging training sessions.
✨Understand Their Business Goals
Research the company’s objectives and how the People Development Manager role aligns with them. Be ready to discuss how you can contribute to their operational performance and client KPIs through effective learning initiatives. This shows that you’re proactive and understand the bigger picture.
✨Ask Insightful Questions
Prepare thoughtful questions about their current learning programmes and how they measure success. This not only shows your interest in the role but also your strategic thinking. It’s a great way to engage with the interviewers and demonstrate your commitment to continuous improvement.
