At a Glance
- Tasks: Lead and develop a team of Brand Ambassadors to drive engagement and performance.
- Company: Join a leading credit card provider with a people-first culture.
- Benefits: Flexible working, life assurance, private healthcare, and professional development opportunities.
- Other info: Be part of a certified B-Corp committed to sustainability and employee wellbeing.
- Why this job: Make a real impact while growing your leadership skills in a dynamic environment.
- Qualifications: Field management experience and strong communication skills are a plus.
The predicted salary is between 40000 - 50000 £ per year.
Our client, one of the world’s largest credit card providers, partners with Service Innovation Group to fulfil a key field marketing function within their wider merchant engagement program. The client activity is primarily focused on increasing their engagement points across a wide range of businesses across the UK through field visits with a focus on education, acceptance and visibility.
As our Area Manager you will lead and develop a team of Brand Ambassadors across multiple retailer environments with a focus on ensuring we meet our Clients objectives and ensure we make every visit count. You will take ownership of individual performance and work toward development plans in agreement with Client Service Manager and company goals. If you’re self-motivated with strong communication skills, we want to hear from you!
The Role
- Responsible for managing a team of up to 10 Brand Ambassadors to ensure growth and development.
- Build positive relationships with individuals to enhance skills and drive performance within the team.
- Take ownership of Team KPI’s, implementing strategies to ensure consistent achievement.
- Analyse and identify performance gaps and support individuals/team using effective training, coaching and performance management techniques to address.
- Drive the adoption of best practices, leveraging your experience to cultivate a high-performance culture.
- Provide training and induction for new starters to ensure fully knowledgeable and capable in performing within the role with a view to long term commitment and development within SIG.
- Ability to demonstrate knowledge and skill in all elements of Brand Ambassador role to lead by example in standards and deliverables required.
- Maintain accurate stock records of equipment and assets held by all individuals and use set methods to order and replenish as required.
- Deliver and exceed targets set by both Client and SIG both personally and through your team.
- Collaborate cross-functionally with internal teams to ensure seamless execution of campaigns and exceptional client satisfaction.
What are we looking for
- Previous Field Management Experience would be beneficial.
- Proven track record of coaching and developing sales teams.
- Excellent negotiation and presentation skills, with the ability to effectively communicate concepts to audiences.
- Develop and execute strategic sales plans to achieve KPI’s.
- An ability to manage multiple objectives across different projects at the same time.
- Strong communication and outstanding organisational skills.
- Ability to prioritise work effectively to meet different business requirements.
- Smart professional approach and appearance.
- Proficiency with technology and software: Ideally Apple based hardware and software applications: Microsoft Office productivity software.
- Valid and Full UK Driving license.
What we offer
- Flexible Working: Hybrid options, flexible hours, and 9 day fortnights.
- Life assurance: Coverage at 4x your annual salary.
- Holiday Allowance: 20 days annual leave + 8 bank holidays.
- Holiday Trading: Ability to buy or sell annual leave, allowing employees to adjust their holiday entitlement through salary sacrifice.
- Electric Car Scheme: Salary sacrifice scheme for leasing electric vehicles.
- HEKA: A monthly wellbeing allowance that employees can use towards gym memberships, health services, and wellbeing brands.
- Family-Friendly Benefits: Enhanced family leave, including maternity, paternity and adoption leave, alongside flexible working options to support working parents.
- Wider Wallet: Access to a wide range of employee benefits and discounts, including retail savings at popular grocery stores.
- Wider Tech & Home: Salary sacrifice options for tech and home appliances up to £2,000.
- Cycle to Work Scheme: Access to a salary sacrifice scheme to help employees save on the cost of a bike and cycling equipment.
- Professional Development: Dedicated budget for training, workshops and career advancement.
- Private Healthcare & Dental (PMI/AXA): Comprehensive private medical insurance, including dental and physiotherapy.
- Employee Assistance Programme (We Care): Confidential support and guidance for wellbeing and personal challenges.
Why work for Service Innovation Group?
At Service Innovation Group, we believe in doing business differently — and doing business right. We operate across Europe and beyond, supporting major brands and growth — while still offering the local autonomy, cultural insight, and personal connection that make work meaningful. We are proud to be a certified B-Corp, meaning we’ve met rigorous standards of social and environmental performance, transparency, and accountability.
Our people-first culture has earned recognition from Great Place to Work for creating an inclusive, empowering, high-trust environment that our colleagues truly enjoy being a part of. Sustainability and Purpose at Our Core: From supporting brands launching into new markets to integrating work-life balance and community impact, SIG doesn’t just deliver projects — we deliver purposeful work that makes a constructive difference. We are delighted that we are an accredited Living Wage Employer. This means that every member of staff working at Service Innovation Group will earn a real Living Wage.
A People-Centred Culture: We invest in developing our teams, nurturing leadership, encouraging development, and fostering a workplace where every individual feels valued, empowered and proud to contribute. Join Service Innovation Group UK and become part of a business that values you as much as the clients we serve.
Area Manager - Brand Ambassadors | Hybrid & Growth in Watford employer: Service Innovation Group UK
Service Innovation Group is an exceptional employer that prioritises a people-first culture, offering flexible working arrangements and a comprehensive benefits package including private healthcare, professional development opportunities, and family-friendly policies. As a certified B-Corp, we are committed to sustainability and social responsibility, ensuring that our employees not only thrive in their roles but also contribute to meaningful work that makes a positive impact in the community. Join us in a dynamic environment where your growth is supported, and every contribution is valued.
Contact Details:
Service Innovation Group UK Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Area Manager - Brand Ambassadors | Hybrid & Growth in Watford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Area Manager gig!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in coaching and developing teams. Share specific examples of how you've driven performance and met KPIs in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like Service Innovation Group, and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Prepare for interviews by practising common questions related to field management and team development. We recommend doing mock interviews with friends or using online resources to boost your confidence before the big day!
We think you need these skills to ace Area Manager - Brand Ambassadors | Hybrid & Growth in Watford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Area Manager role. Highlight your field management experience and how it aligns with our goals at StudySmarter. We want to see how you can lead a team of Brand Ambassadors effectively!
Show Off Your Communication Skills:Since strong communication is key for this role, don’t shy away from showcasing your negotiation and presentation skills in your application. Use clear and engaging language to demonstrate your ability to connect with different audiences.
Highlight Your Coaching Experience:We’re looking for someone who can develop and motivate a team. Share specific examples of how you've coached or trained others in the past. This will show us that you have what it takes to drive performance and achieve those KPIs!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at Service Innovation Group UK
✨Know Your Client Inside Out
Before the interview, make sure you research the client thoroughly. Understand their business model, values, and recent initiatives. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Area Manager, you'll be leading a team of Brand Ambassadors. Prepare examples from your past experiences where you've successfully coached or developed a team. Highlight specific strategies you used to drive performance and how you handled challenges.
✨Demonstrate Your Communication Prowess
Strong communication skills are key for this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare a short presentation on a relevant topic to showcase your ability to convey concepts effectively.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might encounter as an Area Manager and how you would address them. This will demonstrate your strategic thinking and readiness for the role.
