Area Manager in Watford

Our client, one of the world’s largest credit card providers, partners with Service Innovation Group to fulfil a key field marketing function within their wider merchant engagement program. The client activity is primarily focused on increasing their engagement points across a wide range of businesses across the UK through field visits with a focus on education, acceptance and visibility.

As our Area Manager you will lead and develop a team of Brand Ambassadors across multiple retailer environments with a focus on ensuring we meet our Clients objectives and ensure we make every visit count. You will take ownership of individual performance and work toward development plans in agreement with Client Service Manager and company goals. If you’re self-motivated with strong communication skills, we want to hear from you!

The Role

• Responsible for managing a team of up to 10 Brand Ambassadors to ensure growth and development.
• Build positive relationships with individuals to enhance skills and drive performance within the team.
• Take ownership of Team KPI’s, implementing strategies to ensure consistent achievement.
• Analyse and identify performance gaps and support individuals/team using effective training, coaching and performance management techniques to address.
• Drive the adoption of best practices, leveraging your experience to cultivate a high-performance culture.
• Provide training and induction for new starters to ensure fully knowledgeable and capable in performing within the role with a view to long term commitment and development within SIG.
• Ability to demonstrate knowledge and skill in all elements of Brand Ambassador role to lead by example in standards and deliverables required.
• Maintain accurate stock records of equipment and assets held by all individuals and use set methods to order and replenish as required.
• Deliver and exceed targets set by both Client and SIG both personally and through your team.
• Collaborate cross-functionally with internal teams to ensure seamless execution of campaigns and exceptional client satisfaction.

What are we looking for

• Previous Field Management Experience would be beneficial.
• Proven track record of coaching and developing sales teams.
• Excellent negotiation and presentation skills, with the ability to effectively communicate concepts to audiences.
• Develop and execute strategic sales plans to achieve KPI’s.
• An ability to manage multiple objectives across different projects at the same time.
• Strong communication and outstanding organisational skills.
• Ability to prioritise work effectively to meet different business requirements.
• Smart professional approach and appearance.
• Proficiency with technology and software: Ideally Apple based hardware and software applications: Microsoft Office productivity software.
• Valid and Full UK Driving license.

What we offer

• Flexible Working: Hybrid options, flexible hours, and 9 day fortnights.
• Life assurance: Coverage at 4x your annual salary.
• Holiday Allowance: 20 days annual leave + 8 bank holidays.
• Holiday Trading: Ability to buy or sell annual leave, allowing employees to adjust their holiday entitlement through salary sacrifice.
• Electric Car Scheme: Salary sacrifice scheme for leasing electric vehicles.
• HEKA: A monthly wellbeing allowance that employees can use towards gym memberships, health services, and wellbeing brands.
• Family-Friendly Benefits: Enhanced family leave, including maternity, paternity and adoption leave, alongside flexible working options to support working parents.
• Wider Wallet: Access to a wide range of employee benefits and discounts, including retail savings at popular grocery stores.
• Wider Tech & Home: Salary sacrifice options for tech and home appliances up to £2,000.
• Cycle to Work Scheme: Access to a salary sacrifice scheme to help employees save on the cost of a bike and cycling equipment.
• Professional Development: Dedicated budget for training, workshops and career advancement.
• Private Healthcare & Dental (PMI/AXA): Comprehensive private medical insurance, including dental and physiotherapy.
• Employee Assistance Programme (We Care): Confidential support and guidance for wellbeing and personal challenges.

Why work for Service Innovation Group?

At Service Innovation Group, we believe in doing business differently — and doing business right. We operate across Europe and beyond, supporting major brands and growth — while still offering the local autonomy, cultural insight, and personal connection that make work meaningful. We are proud to be a certified B-Corp, meaning we’ve met rigorous standards of social and environmental performance, transparency, and accountability. Our people-first culture has earned recognition from Great Place to Work for creating an inclusive, empowering, high-trust environment that our colleagues truly enjoy being a part of. Sustainability and Purpose at Our Core: From supporting brands launching into new markets to integrating work-life balance and community impact, SIG doesn’t just deliver projects — we deliver purposeful work that makes a constructive difference. We are delighted that we are an accredited Living Wage Employer. This means that every member of staff working at Service Innovation Group will earn a real Living Wage. A People-Centred Culture: We invest in developing our teams, nurturing leadership, encouraging development, and fostering a workplace where every individual feels valued, empowered and proud to contribute. Join Service Innovation Group UK and become part of a business that values you as much as the clients we serve.