Business Development Executive in Stoke-on-Trent

In this role, you will utilise your approachable nature and strong communication skills to identify new business opportunities, build robust client relationships, and contribute to our company's success in the competitive industry. You will be responsible for actively engaging new clients and ensuring a smooth sales process on behalf of our technology client Amazon business. We want you to be collaborative with your team to ensure Key Performance Indicators (KPIs) are hit to achieve client satisfaction and achieve business objectives.

At Service Innovation Group UK, we foster a collaborative and forward-thinking work environment that encourages professional development and career progression. If you are passionate about sales and have a proven track record in business development, we invite you to embark on this exciting journey with us and if you can also start immediately, we'd love to hear from you!

The Role

• Client Acquisition: Identify and engage with potential B2B customers to generate new business opportunities.
• Relationship Building: Develop and maintain strong relationships with key decision-makers to promote our client’s technology solutions.
• Sales Strategy Execution: Implement effective sales strategies to achieve and exceed sales targets.
• Market Research: Conduct market research to identify trends, opportunities, and competitive landscape to inform sales strategies.
• Proposal Development: Prepare and present compelling business proposals tailored to client needs.
• Sales Performance Monitoring: Track and report on sales performance, providing insights and recommendations for improvement.
• Collaboration: Work closely with internal teams to ensure seamless execution of sales initiatives.
• Feedback Integration: Gather client feedback to continually improve products and services.
• Continuous Improvement: Identify and implement process improvements to enhance business development efforts.
• Product Knowledge: Maintain up-to-date knowledge of our client’s technology products and solutions.
• Territory Management: Effectively manage a designated sales territory to maximise coverage and sales opportunities.
• Objection Handling: Develop and utilise strong objection handling skills to address and overcome potential customer concerns and objections.
• Sales Drive and Ambition: Demonstrate a high level of sales drive and ambition, consistently pursuing new business opportunities and striving to exceed sales targets.
• Cross-Functional Collaboration: Collaborate with internal and external stakeholders to support business development goals and ensure alignment with overall business objectives.

What are we looking for

• Proven experience in B2B/B2C field sales, with a strong track record of achieving and exceeding sales targets.
• Excellent relationship-building skills with the ability to engage with senior decision-makers.
• Strong analytical skills to interpret market trends and sales data.
• Excellent communication skills, both verbal and written.
• Strong problem-solving skills and ability to address issues promptly and effectively.
• Ability to adapt to changing market conditions and client needs.
• Experience in presenting to clients.
• Proficiency in using CRM systems and other sales management tools.
• Experience working with technology clients and a good understanding of technology products and solutions.
• Knowledge of sales techniques and methodologies.
• A customer-centric approach to sales.
• Commitment to continuous learning and professional development.

What we offer

• Life assurance.
• 20 days annual leave + 8 bank holidays.
• Buy and sell holiday.
• Now pension or Stakeholders pension.
• Workplace Bike Scheme.
• Electric Car Scheme (eligible after completing a successful probation period).
• Retail discounts through Wider Wallet.
• Employee Assistance Programme.
• Monthly well-being allowance through Heka (Variety of well-being products and services available including gym membership).

Why Work for Service Innovation Group?

At Service Innovation Group, we believe in doing business differently — and doing business right. We operate across Europe and beyond, supporting major brands and growth — while still offering the local autonomy, cultural insight, and personal connection that make work meaningful. We are proud to be a certified B-Corp, meaning we’ve met rigorous standards of social and environmental performance, transparency, and accountability. Our people-first culture has earned recognition from Great Place to Work for creating an inclusive, empowering, high-trust environment that our colleagues truly enjoy being a part of.

Sustainability and Purpose at Our Core

From supporting brands launching into new markets to integrating work-life balance and community impact, SIG doesn’t just deliver projects — we deliver purposeful work that makes a constructive difference. We are delighted that we are an accredited Living Wage Employer. This means that every member of staff working at Service Innovation Group will earn a real Living Wage.

A People-Centred Culture

We invest in developing our teams, nurturing leadership, encouraging development, and fostering a workplace where every individual feels valued, empowered and proud to contribute. Join Service Innovation Group UK and become part of a business that values you as much as the clients we serve.