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For Companies At a Glance
- Tasks: Monitor systems, resolve incidents, and collaborate with tech teams in a dynamic environment.
- Company: Leading IT services company in Greater London with a supportive team culture.
- Benefits: Competitive salary, generous holiday, medical benefits, and shift allowance.
- Why this job: Join a 24/7 Command Centre and make a real impact in tech support.
- Qualifications: Proactive, organised, and effective communication skills are essential.
The predicted salary is between 32000 - 38000 £ per year.
A leading IT services company in Greater London is seeking an Operations Analyst to join their 24/7 Command Centre. The role involves monitoring systems, resolving incidents, and collaborating with technical teams. Ideal candidates are proactive, organized, and effective communicators.
The position offers a competitive salary of £32,000–£38,000, inclusive of a shift allowance, along with generous holiday, medical benefits, and a supportive team culture.
Operations Analyst — Growth & 24/7 Tech Support employer: Service Express
Contact Detail:
Service Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Analyst — Growth & 24/7 Tech Support
✨Tip Number 1
Network like a pro! Reach out to current employees at the company on LinkedIn. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since the role involves monitoring systems and resolving incidents, we should be ready to discuss relevant experiences and problem-solving strategies.
✨Tip Number 3
Show off your communication skills! During interviews, make sure we articulate our thoughts clearly and concisely. Remember, effective communication is key in a collaborative environment like the 24/7 Command Centre.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Operations Analyst — Growth & 24/7 Tech Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations and tech support. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our 24/7 Command Centre. Keep it concise but impactful!
Showcase Your Communication Skills: As effective communication is key for this role, make sure your application reflects that. Use clear language and structure your thoughts logically. We love candidates who can express themselves well!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Service Express
✨Know Your Systems
Familiarise yourself with the systems and tools commonly used in IT operations. Being able to discuss specific technologies or methodologies will show that you're proactive and ready to hit the ground running.
✨Incident Resolution Scenarios
Prepare for situational questions about incident resolution. Think of examples from your past experiences where you successfully resolved issues, highlighting your problem-solving skills and ability to work under pressure.
✨Communication is Key
Since the role involves collaboration with technical teams, practice articulating complex ideas clearly and concisely. You might be asked to explain a technical concept to a non-technical audience, so be ready to demonstrate your effective communication skills.
✨Show Your Organisational Skills
Be prepared to discuss how you manage your time and prioritise tasks, especially in a 24/7 environment. Share specific strategies or tools you use to stay organised, as this will resonate well with the team culture they value.
