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- Tasks: Lead the design of service journeys and engage with stakeholders to enhance user experiences.
- Company: A top design organisation in Edinburgh focused on innovative service delivery.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a real difference in service design and improve customer satisfaction.
- Qualifications: Minimum two years' experience in service design and strong stakeholder engagement skills.
- Other info: Join a creative team dedicated to transforming service delivery.
The predicted salary is between 36000 - 60000 £ per year.
A leading design organization in Edinburgh is seeking a Senior Service Designer to oversee the end-to-end design of service journeys. The ideal candidate will have a minimum of two years' experience in service design, providing expert knowledge and engaging with stakeholders to ensure services meet user needs.
This role involves:
- Visualizing processes
- Facilitating workshops
- Mentoring others
Contributing to a mission of better service delivery and customer satisfaction.
Senior Service Designer: Lead End-to-End Service Design employer: Service Design Magazine
Contact Detail:
Service Design Magazine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Designer: Lead End-to-End Service Design
✨Tip Number 1
Network like a pro! Reach out to folks in the design community, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best service design projects. Make sure to include case studies that demonstrate your process and impact, as this will help you stand out during interviews.
✨Tip Number 3
Prepare for those interviews! Research the company and its services thoroughly. Think about how your experience aligns with their needs and be ready to discuss specific examples of how you've improved service delivery in the past.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented designers like you. Plus, applying directly can sometimes give you a better chance of getting noticed by hiring managers.
We think you need these skills to ace Senior Service Designer: Lead End-to-End Service Design
Some tips for your application 🫡
Showcase Your Experience: Make sure to highlight your relevant experience in service design. We want to see how you've engaged with stakeholders and delivered user-focused solutions in your previous roles.
Visualise Your Ideas: Since this role involves visualising processes, consider including examples of your work that demonstrate your ability to create clear and engaging service journeys. We love seeing creativity in action!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who can not only lead but also inspire others, so don’t be afraid to share your passion for service design.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Service Design Magazine
✨Know Your Service Design Inside Out
Make sure you’re well-versed in the principles of service design. Brush up on your experience with end-to-end service journeys and be ready to discuss specific projects where you've successfully engaged stakeholders and met user needs.
✨Visualisation is Key
Prepare to showcase your ability to visualise processes. Bring along examples of your work, such as journey maps or service blueprints, to demonstrate how you can effectively communicate complex ideas and facilitate understanding among team members.
✨Workshop Facilitation Skills
Since this role involves facilitating workshops, think about your past experiences leading sessions. Be ready to share techniques you’ve used to encourage participation and collaboration, and how these have led to successful outcomes.
✨Mentorship Mindset
As a Senior Service Designer, mentoring others will be part of your role. Reflect on your previous mentoring experiences and be prepared to discuss how you’ve supported colleagues in their development and contributed to a positive team culture.
