User‑Centered Service Designer in London

User‑Centered Service Designer in London

London Full-Time 54000 - 66000 £ / year (est.) No working from home possible
Service Design Magazine

At a Glance

  • Tasks: Design and improve user-friendly digital services for court and tribunal users.
  • Company: Join HMCTS, a leader in user-centred service design.
  • Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on innovation and agile methodologies.
  • Why this job: Make a real difference by enhancing user experiences in the justice system.
  • Qualifications: Experience in service design and a passion for user-centred practices.

The predicted salary is between 54000 - 66000 £ per year.

HMCTS is seeking a Service Designer to design and iterate world-class, user-centred digital services for court and tribunal users.

You will collaborate with researchers, analysts and frontline staff to understand pain points and deliver consistent, usable solutions across channels.

You will lead on service design for products, work within agile delivery teams, and coach others in user-centred design practices while aligning with government standards and practices.

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User‑Centered Service Designer in London employer: Service Design Magazine

Forestry and Land Scotland is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration. Employees benefit from opportunities for professional growth within a supportive environment, particularly in the context of enhancing public services and digital experiences. Located in a beautiful natural setting, the organisation fosters a commitment to sustainability while empowering staff to make meaningful contributions to community well-being.

Service Design Magazine

Contact Details:

Service Design Magazine Recruitment Team

We think you need these skills to ace User‑Centered Service Designer in London

User-Centred Design
Service Design
Agile Methodologies
Collaboration
Coaching
Research Skills
Analytical Skills