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- Tasks: Design user-centred services and collaborate with diverse teams to improve public sector offerings.
- Company: Join the DVSA, a forward-thinking agency focused on enhancing user experiences.
- Benefits: Enjoy 25 days annual leave, flexible working, and a generous pension contribution.
- Why this job: Make a real difference in public services while developing your design skills.
- Qualifications: Experience in service design, agile methodologies, and user-centred approaches required.
- Other info: Great career growth opportunities and supportive team environment.
The predicted salary is between 36000 - 60000 £ per year.
As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined up, end-to-end services based on data and evidence. You will work in a delivery focused environment in collaboration with members of multi-disciplinary agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts.
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday.
- Flexible working options where we encourage a great work-life balance.
Your responsibilities will include, but aren’t limited to:
- Designing services which meet the Government Service Standard.
- Carrying out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation.
- Translating actionable insights from user research and other insight sources into accessible designs.
- Ensuring services meet public sector accessibility regulations.
- Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System.
- Prototyping website designs and UI elements as required.
- Playing a leading role in developing a user centred design community that will discuss methods, best practice and identify areas for improvement.
- Collaborating with stakeholders across the agency including service owners, product owners, user researchers, business analysts, content designers and developers.
Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.
To be successful in this role you will need to have the following experience:
- Relevant experience in design services and human-centred experiences including defining service design approaches, methodologies, and deliverables.
- Experience of agile delivery and awareness of agile tools and how to use them.
- Iterative and rapid prototyping with multidisciplinary teams.
- Good understanding of responsive design and designing for mobile first.
- Experience of delivering simple and clear communication of technical designs to non-technical stakeholders.
- Experience of designing against constraints.
- Awareness and experience of working to accessibility standards.
- Strong understanding of information architecture, interaction design, visual design and prototyping.
- Experience in building coded prototypes using HTML and CSS or experience using the GOV.UK Prototype kit. Knowledge of JavaScript beneficial.
Senior Service Designer in Bristol employer: Service Design Magazine
Contact Detail:
Service Design Magazine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Designer in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at DVSA. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your service design projects. Make sure it’s easy to navigate and showcases your best work – this is your chance to shine!
✨Tip Number 3
Prepare for the interview by practising common questions related to service design and agile methodologies. Think about how you can demonstrate your experience with user-centred design and collaboration.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and updates there!
We think you need these skills to ace Senior Service Designer in Bristol
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Service Designer role. Highlight your relevant experience in service design and agile methodologies, and don’t forget to mention any specific projects that showcase your skills!
Showcase Your Design Process: When writing about your experience, be clear about your design process. Talk about how you’ve used user research to inform your designs and how you’ve collaborated with multidisciplinary teams. We love seeing how you think and work!
Keep It Clear and Concise: Remember, clarity is key! Use straightforward language and avoid jargon where possible. We want to see your ideas shine through without getting lost in complicated terms. Make it easy for us to understand your thought process.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly. Plus, you’ll find more info about the role and our team there!
How to prepare for a job interview at Service Design Magazine
✨Know Your Service Design Inside Out
Make sure you brush up on your service design principles and methodologies. Be ready to discuss how you've applied these in previous roles, especially in agile environments. Think about specific examples where you've used user research to inform your designs.
✨Showcase Your Prototyping Skills
Prepare to talk about your experience with prototyping, particularly using HTML, CSS, or the GOV.UK Prototype kit. Bring along examples of your work or even a portfolio that highlights your best prototypes. This will demonstrate your technical skills and creativity.
✨Understand Accessibility Standards
Familiarise yourself with public sector accessibility regulations and be prepared to discuss how you've ensured compliance in your past projects. This shows that you not only design for aesthetics but also for inclusivity.
✨Collaborate and Communicate
Since this role involves working with multi-disciplinary teams, think of examples where you've successfully collaborated with different stakeholders. Highlight your communication skills, especially when explaining technical concepts to non-technical team members.
