At a Glance
- Tasks: Help members with banking needs and provide outstanding customer service.
- Company: Service Credit Union, a place where passion meets customer focus.
- Benefits: Great health benefits, PTO, 401k, tuition reimbursement, and mental health support.
- Other info: Join a diverse team that values respect, empathy, and kindness.
- Why this job: Kickstart your banking career with growth opportunities and a supportive team.
- Qualifications: Customer service experience and strong communication skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
It’s fun to work in a company where people truly BELIEVE in what they’re doing! We’re committed to bringing passion and customer focus to the business. Service Credit Union is seeking a full-time Member Service Representative Teller at our Bedford location. This role is a great step for anyone interested in a banking career with growth opportunities.
Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience.
Pay: $21.00, flexible based on experience.
Benefits Include:
- Great health and dental benefits starting day one!
- PTO, long-term disability, and paid holidays.
- 401k with 8% company contribution after one year of employment.
- Paid leave policy after 12 consecutive months of employment.
- Free confidential mental health support program with Talkspace.
- Free identity theft protection through IdentityForce.
- Tuition reimbursement.
- Training and career growth opportunities.
A Day in the Life:
- Accurately process all transactions maintaining proper security and exercising good judgement.
- Open and close member accounts.
- Provide outstanding service, problem resolution and needs-based selling.
- Create a positive member experience every time through confidence and enthusiasm.
- Build and retain member relationships through service quality.
- Regular and reliable attendance is an essential function of this position.
- Perform other duties as assigned.
Experience and Qualifications:
- Cash handling experience desired.
- Customer service or retail experience preferred.
- Outstanding customer service skills.
- Excellent verbal and written communication skills.
- Good organizational skills with proven ability to multi-task.
- Ability to recognize and resolve member issues promptly, using courtesy and tact.
- High school diploma or equivalent required.
At Service Credit Union we celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members' needs with the same respect, empathy, and kindness we give each other.
Equal Opportunity Employer
Member Service Representative/Teller-Bedford employer: Service Credit Union
Service Credit Union is an excellent employer for those looking to grow their banking career in a supportive and community-focused environment. With comprehensive benefits including health and dental coverage, a 401k plan, and ample training opportunities, employees are empowered to develop their skills while providing outstanding service to members. The Bedford branch fosters a collaborative work culture that values accuracy and problem-solving, making it a rewarding place to build a meaningful career.
