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- Tasks: Assist with funeral services, provide support to families, and manage clerical duties.
- Company: Compassionate funeral home dedicated to celebrating lives and supporting families.
- Benefits: Flexible part-time hours, supportive team environment, and valuable experience in a unique field.
- Why this job: Make a meaningful impact by helping families during their most challenging times.
- Qualifications: High school diploma, customer service experience preferred, and a valid driver's license.
- Other info: Join a caring team and develop skills in a respectful and compassionate setting.
Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work!
Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meetings is expected. The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.
Job Responsibilities- Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items.
- Prepares documents related to services, cremations, maintenance, as directed by management.
- Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations.
- Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
- Runs errands such as for floral delivery, picking up of supplies, documents, etc.
- Serves as an usher and may park cars or perform any transportation requirements.
- Drives Funeral Home vehicles for services and picking up families.
- Ensures refreshments are available (where allowed by law).
- Assists with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
- Greets and receives client families and/or other persons entering the office for information and assistance.
- Accommodates the needs of the family during a service and/or visitation.
- May wash and clean funeral home vehicles and other client vehicles as required from time to time.
- Education: High school diploma or equivalent.
- Experience: Previous customer service and/or sales experience preferred; proficient with MS Office suite and databases preferred; ability and willingness to learn required.
- Certification/Licenses: Valid state driver’s license with an acceptable driving record required.
- Knowledge, Skills and Abilities: High level of compassion and integrity; clear and concise verbal and written communication skills; professional behaviours and team player.
Funeral Service Assistant (part-time) employer: Service Corporation International
Contact Detail:
Service Corporation International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Service Assistant (part-time)
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the funeral service industry. You never know who might have a lead on a part-time position that’s perfect for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and compassion. Think about your past experiences and how they relate to the role of a Funeral Service Assistant. We want you to shine!
✨Tip Number 3
Show up at local funeral homes and introduce yourself. A friendly face can make a lasting impression. Bring your CV and express your interest in any part-time opportunities they might have.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are eager to join our team.
We think you need these skills to ace Funeral Service Assistant (part-time)
Some tips for your application 🫡
Show Your Compassion: When writing your application, let your compassion and integrity shine through. This role is all about supporting families during tough times, so share any relevant experiences that highlight your empathy and understanding.
Be Clear and Concise: Make sure your written application is clear and to the point. Use straightforward language and avoid jargon. We want to see your communication skills in action, so keep it professional yet friendly!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Funeral Service Assistant role. Mention your customer service experience and how it relates to this position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Service Corporation International
✨Know the Company Values
Before your interview, take some time to understand the company's mission and values. This role is all about compassion and integrity, so be ready to discuss how your personal values align with theirs. It shows that you’re not just looking for any job, but that you genuinely care about the work they do.
✨Prepare for Common Questions
Think about the types of questions you might be asked, especially around customer service scenarios. Be prepared to share examples from your past experiences where you demonstrated compassion and professionalism. Practising these responses can help you feel more confident during the interview.
✨Dress Appropriately
Even though this is a part-time position, first impressions matter. Dress in smart, professional attire that reflects the respectful nature of the funeral service industry. This will show that you take the opportunity seriously and respect the environment you’ll be working in.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how they support their staff. This not only shows your interest in the role but also helps you gauge if it’s the right fit for you.
