Services Manager - Plymouth
Are you an experienced Services Manager looking for a rewarding opportunity to lead supported housing services in Plymouth? Service Care Solutions is seeking a dedicated professional to oversee a person-centred, trauma-informed support service for parents, ensuring high-quality care and positive client outcomes. This is a contract role offering £22.95 per hour (Umbrella), with an initial contract duration of 2 weeks. If you have a passion for social care and supporting vulnerable individuals, this could be the perfect opportunity for you.
Responsibilities of the Services Manager
As the Services Manager, your key responsibilities will include:
- Leading and supporting a team of housing and support staff to deliver high-quality services
- Performance management of operational staff to ensure service excellence
- Overseeing service delivery, safeguarding, health and safety, and conducting quality audits
- Managing referrals, allocations, occupancy, voids, arrears, and re-let processes
- Working collaboratively with commissioners, statutory agencies, and voluntary sector partners
- Managing service budgets, including petty cash, invoices, rent, and service charge income
- Overseeing support planning, risk management, incidents, complaints, and safeguarding procedures
- Ensuring services are delivered in line with trauma-informed, equality, diversity, and inclusion principles
- Supporting recruitment, staff training, rota management, and staff development
- Managing complex cases involving legal actions, evictions, and court attendance when required
Candidate Requirements
The ideal candidate will possess:
- Proven experience managing supported housing, housing management, social care, or mental health services
- Strong leadership skills and experience in staff management and performance oversight
- Experience working with vulnerable populations, including parents, homeless individuals, domestic abuse survivors, those with mental health challenges, substance misuse issues, or young people
- An understanding of safeguarding, risk management, and multi-agency working practices
- Budget management experience, including service KPIs and contractual performance
- A trauma-informed and person-centred approach to service delivery
Benefits of the Services Manager Role
- £250 Training Allowance
- Dedicated Specialist Consultant
- We work with thousands of clients nationwide
- Daily payroll runs
- Free candidate registration
- Referral and loyalty bonus schemes
- Sign-up bonus
- Free compliance checks
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Services Manager in Torquay employer: Service Care
Service Care Solutions is an excellent employer for Multi Traders, offering a supportive work culture that prioritises employee growth and development. With a focus on responsive repairs in the community of Rugby, employees benefit from a company van, optional on-call payments, and comprehensive in-house training, ensuring they have the tools and skills needed to excel in their roles. Join a team that values professionalism and respect while providing meaningful service to local residents.
