Job Title: Office & Client Services Administrator Location: Cheltenham Salary: £30,000 + Bonus
Service Care are delighted to be working with a returning client of ours who are looking for an Office and Client Services Administrator to join their friendly established team. You will be working for a rapidly growing firm and be responsible for the day-to-day running of the business, providing support for client services and general office management. This is a great opportunity for someone who takes pride in their work and looking for a busy, varied role.
What you will be doing :
- Responsible for the day-to-day running of the office
- Monitoring and processing supplier invoices and maintaining records.
- Supporting advisers with client review activity, appointment booking and client communications.
- Coordinating client engagement initiatives including review requests, birthday cards and client gifts as and when required.
- Managing incoming telephone enquiries and directing calls appropriately.
- Monitoring shared business inboxes and responding to enquiries.
- Producing and updating internal management reports and spreadsheets.
- General administration such as ordering of office suppliers and services, including stationery, office supplies and maintenance providers.
- Maintaining office stock levels and ensuring facilities remain presentable and well organised.
- Processing incoming and outgoing post.
- Welcoming clients and visitors to the office and providing refreshments when required.
What you will have:
- Previous administration experience
- Strong verbal and written communication skills
- Strong attention to detail and organisational skills
- Strong working knowledge of Microsoft packages including Outlook, Word and Excel
- Ability to multitask
In return you will receive:
- Base Salary of £30,000
- Bonus Scheme
- 25 days holiday + bank holidays
- Early finish on a Friday (12.30pm!)
- Life Insurance
- Income protection
- Private Medical insurance
*please note – sponsorship is not available for this role*
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Office & Client Services Administrator employer: Service Care
Service Care Solutions is an excellent employer for Multi Traders, offering a supportive work culture that prioritises employee growth and development. With a focus on responsive repairs in the community of Rugby, employees benefit from a company van, optional on-call payments, and comprehensive in-house training, ensuring they have the tools and skills needed to excel in their roles. Join a team that values professionalism and respect while providing meaningful service to local residents.
