Leasehold Officer – Islington, London – Temp – 6 Months – Full Time
A fantastic opportunity for an experienced Leasehold Officer to join a respected North London Housing Association, supporting the day-to-day administration of leasehold services, with a particular focus on Section 20 consultations, service charge administration and coordinating property inspections.
THE ROLE
As a Leasehold Officer, you will provide administrative and operational support across a portfolio of leasehold and shared ownership properties, ensuring statutory processes are followed, financial records are accurate and inspections and major works are effectively coordinated.
Key responsibilities include:
- Administering Section 20 consultations, preparing and issuing statutory notices, maintaining consultation records and ensuring deadlines are met.
- Processing service charge invoices, responding to leaseholder queries and assisting with service charge calculations, reconciliations and adjustments.
- Coordinating major works billing, checking costs and supporting the preparation of relevant financial information for leaseholders.
- Arranging and booking leasehold scheme inspections, liaising with surveyors, managing agents and contractors to coordinate appointments and follow up on inspection reports.
- Maintaining accurate leasehold records, updating property information and ensuring all correspondence and documentation is appropriately recorded.
- Supporting day-to-day lease administration, including lease extensions, breaches of lease and general homeowner enquiries.
- Assisting with arrears recovery, lease enforcement and the administration of disputes, complaints and tribunal cases.
- Liaising with internal departments, solicitors, lenders and external managing agents to progress outstanding leasehold matters.
THE CANDIDATE
The successful candidate will have previous experience in a Leasehold, Homeownership or Property Management role, ideally within a Housing Association, Local Authority or managing agent environment. You will also have:
- Knowledge of leasehold management, particularly Section 20 consultations, service charges and major works administration.
- Experience preparing statutory notices, processing invoices and maintaining accurate financial and property records.
- Strong administrative and organisational skills, with the ability to coordinate inspections, manage appointments and monitor important deadlines.
- Confidence liaising with surveyors, solicitors, managing agents, contractors and leaseholders.
- Excellent communication skills and a methodical approach to managing a varied workload.
THE CONTRACT
- Working Hours: Full Time
- Length of Contract: 6 Month Contract, temp-perm
- Rate: The pay for the role is £24.87 per hour LTD company rate. The PAYE equivalent is £21.20 per hour, inclusive of holiday.
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Leasehold Officer employer: Service Care
Service Care Solutions is an excellent employer for Multi Traders, offering a supportive work culture that prioritises employee growth and development. With a focus on responsive repairs in the community of Rugby, employees benefit from a company van, optional on-call payments, and comprehensive in-house training, ensuring they have the tools and skills needed to excel in their roles. Join a team that values professionalism and respect while providing meaningful service to local residents.
