Lead Property Management Officer
An excellent opportunity has arisen for an experienced Lead Property Management Officer to join a respected Housing Association in Islington, providing expert oversight of leasehold and shared ownership properties while leading on managing agent relationships, service charges, and major works compliance.
Summary
An excellent opportunity has arisen for an experienced Lead Property Management Officer to join a respected Housing Association in Islington, providing expert oversight of leasehold and shared ownership properties while leading on managing agent relationships, service charges, and major works compliance.
The Role
- Lead and manage relationships with external managing agents across the portfolio.
- Scrutinise service charge, ground rent, reserve fund invoices and third-party budgets.
- Oversee Section 20 consultation processes and monitor major works projects.
- Act as the main point of contact for leaseholders and shared owners, providing clear advice on leases and responsibilities.
- Support finance teams with year-end accounts, balancing charges, and statutory notices.
- Maintain accurate leasehold, service charge, and major works records and databases.
- Investigate and resolve complex complaints, including liaison with the Housing Ombudsman and First-Tier Tribunal cases.
The Candidate
- Strong knowledge of leasehold and shared ownership housing management.
- Proven experience managing service charges, budgets, and financial queries.
- Sound understanding of housing law, compliance, and Section 20 processes.
- Experience working with managing agents, contractors, and internal compliance teams.
- Confident communicator with the ability to handle complex resident and stakeholder issues.
The Contract
- Working Hours: 35 hours per week
- Length of Contract: 3-6 months, potential for temp-perm
- Rate: The pay range for the role is £29.85 to £31.18 per hour LTD company rate. The PAYE equivalent is £25.45 to £26.58 per hour, inclusive of holiday.
Benefits
- £250 referral bonus for successful candidate recommendations!
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Lead Property Manager employer: Service Care
Service Care Solutions is an excellent employer for Multi Traders, offering a supportive work culture that prioritises employee growth and development. With a focus on responsive repairs in the community of Rugby, employees benefit from a company van, optional on-call payments, and comprehensive in-house training, ensuring they have the tools and skills needed to excel in their roles. Join a team that values professionalism and respect while providing meaningful service to local residents.
