At a Glance
- Tasks: Oversee workshop activities and support Technicians to ensure high-quality service.
- Company: Join a busy Main Dealership in Stoke-on-Trent with a vibrant team.
- Benefits: Earn £36,000 plus bonuses, enjoy flexible hours, and access training allowances.
- Other info: Enjoy structured pay scales and excellent progression opportunities.
- Why this job: Make a real impact in a thriving dealership while advancing your career.
- Qualifications: Experience in workshop coordination and strong communication skills required.
The predicted salary is between 36000 - 36000 € per year.
Are you an experienced Workshop Controller looking for a new opportunity? We are currently recruiting for a dedicated Workshop Controller to join a busy Main Dealership in Stoke-on-Trent on a permanent basis. If you possess strong workshop coordination skills, enjoy supporting Technicians, and thrive in maintaining high standards, this role is perfect for you.
As a Workshop Controller, you will be vital in ensuring the smooth operation of the service department. Your responsibilities will include:
- Overseeing workshop activities
- Supporting Technicians
- Maintaining quality standards
- Delivering exceptional customer service
This is a permanent role with a competitive salary of £36,000 basic, complemented by bonus schemes and progression opportunities.
Candidate Responsibilities:
- Ensure all workshop practices comply with company, DVSA, OEM, and health & safety policies
- Oversee service work to ensure jobs are completed accurately, efficiently, and on time
- Support Technicians during repairs and provide technical assistance when required
- Maintain high workshop standards and quality control across all repairs
- Liaise with colleagues and departments to deliver excellent customer service
- Schedule workshop activities based on customer demand, work targets, parts availability, and job complexity
- Maintain strong relationships with vehicle manufacturers
- Produce technical reports as needed
- Manage workshop workload effectively, prioritising tasks to meet deadlines
Candidate Requirements:
- Previous experience as a Workshop Controller or similar automotive workshop role
- Strong organisational and communication skills
- Ability to manage workshop scheduling efficiently
- Experience supporting Technicians in a dealership environment
- Full UK Driving Licence
Benefits of Working with Us:
- £36,000 basic salary plus bonus schemes
- Work Monday to Friday, 8:00 am – 6:00 pm, with Saturdays on a rota basis
- 2 weeks contract with opportunity for permanent placement
- £250 Training Allowance
- Dedicated Specialist Consultant support
- Daily payroll runs ensuring timely payments
- Free Candidate Registrations
- Referral and Loyalty Bonus Schemes
- Sign Up Bonus
- Free Compliance Checks
- Structured pay scales with progression opportunities
- Annual leave increasing with service
- Enhanced family leave package
- Access to Tech Scheme with flexible payment options
To find out more about this Workshop Controller position, please contact Lewis. Send your CV to (url removed) or call him directly at (phone number removed). Don't miss this fantastic opportunity to advance your career as a Workshop Controller in a thriving dealership environment.
Workshop Controller employer: Service Care Solutions
Join a thriving Main Dealership in Stoke-on-Trent as a Workshop Controller, where you will benefit from a competitive salary of £36,000 plus bonus schemes and structured pay scales that offer clear progression opportunities. Our supportive work culture prioritises employee growth, with dedicated consultant support and a generous training allowance, ensuring you have the resources to excel in your role while enjoying a balanced work-life schedule from Monday to Friday.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Controller
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for a Workshop Controller role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and workshop management skills. Be ready to discuss how you've supported Technicians in the past and maintained high standards in your previous roles.
✨Tip Number 3
Showcase your organisational skills! When you get the chance to interview, highlight how you've effectively managed workshop schedules and prioritised tasks to meet deadlines. This will demonstrate your fit for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Workshop Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Workshop Controller or in a similar role. We want to see how your skills match the job description, so don’t be shy about showcasing your workshop coordination and support for Technicians.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm, so let us know what excites you about working with us and how you can contribute to our team.
Showcase Your Achievements:When detailing your previous roles, focus on specific achievements that demonstrate your ability to maintain high standards and deliver exceptional customer service. We appreciate numbers and results, so if you’ve improved efficiency or customer satisfaction, let us know!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to upload your CV and cover letter in one go. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Service Care Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of workshop practices and standards. Familiarise yourself with the latest DVSA regulations and OEM guidelines, as these will likely come up during the interview.
✨Showcase Your Coordination Skills
Be ready to discuss specific examples of how you've successfully managed workshop scheduling and supported Technicians in previous roles. Highlight any challenges you faced and how you overcame them to keep operations running smoothly.
✨Emphasise Customer Service
Since delivering exceptional customer service is key for this role, prepare to share instances where you went above and beyond for customers. This could include resolving complaints or ensuring timely communication about repairs.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This shows your genuine interest in the role and helps you understand the dealership's culture and expectations better.
