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- Tasks: Lead engaging projects that amplify voices of those affected by the criminal justice system.
- Company: A charity dedicated to reducing harm from crime and punishment.
- Benefits: 25 days holiday, public holidays, and a supportive work environment.
- Other info: Flexible working with opportunities for travel and personal growth.
- Why this job: Make a real difference in people's lives and influence system change.
- Qualifications: Lived experience of the criminal justice system and strong communication skills.
Location: North-West England
Salary: £25,000–£30,000 (DOE)
Contract: Permanent, Full-time
Reporting to: National Delivery Lead
Benefits: 25 days holiday + public holidays
Probation: 6 months
About: My client is a charity working to reduce harm caused by crime and punishment by amplifying the voices of people with lived experience of the criminal justice system. We deliver peer-led research, consultations, and prison councils across 40 prisons in England, engaging over 1,000 people monthly. Our work informs policy, improves services, and supports individuals to transform their lives. Most of our staff have lived experience, bringing unique insight and credibility to our work.
Role Purpose: Lead the delivery of prison councils and peer-led research and consultation projects, engaging children, young people, and adults in custody and community settings to inform system change.
Key Responsibilities:
- Deliver User Voice projects, including prison councils and consultations
- Engage service users across secure and community settings
- Recruit, train, and support participants and volunteers
- Plan and support project delivery and management
- Conduct interviews, surveys, and focus groups
- Liaise with prisons, probation, and partner organisations
- Support data analysis, reporting, and dissemination
- Contribute to wider projects as required
Note: This is a front-line role requiring regular travel and flexible working.
Person Specification:
Essential:
- Lived experience of the criminal justice system
- Strong communication skills across diverse groups
- Experience delivering engagement activities (e.g. interviews, focus groups)
- Experience recruiting and supporting individuals or groups
- Organised, adaptable, and able to meet deadlines
- Basic IT and data handling skills
- Interest in research and supporting others
- Commitment to equity, diversity, and inclusion
- Motivated, proactive (“can-do” attitude)
Desirable:
- Prison/probation clearance
- Experience in social research or the criminal justice sector
- Experience working with service users or prisoners
- Data analysis and reporting skills
- Familiarity with spreadsheets/databases
Additional Information: Enhanced DBS check required. Applicants must be off-license (required for prison clearance). User Voice welcomes applications from people with convictions and underrepresented groups.
Lived experience consultant in Warrington employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lived experience consultant in Warrington
✨Tip Number 1
Network like a pro! Reach out to people in the criminal justice sector, attend relevant events, and connect with others who share your passion. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your lived experience! When you get the chance to chat with potential employers, make sure to highlight how your personal journey has shaped your understanding of the role. Authenticity goes a long way in this field.
✨Tip Number 3
Prepare for interviews by practising common questions related to user engagement and project delivery. Think about specific examples from your past experiences that demonstrate your skills and commitment to equity and inclusion.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals who want to make a difference. Keep an eye on our listings and submit your application directly for the best chance at landing that dream job.
We think you need these skills to ace Lived experience consultant in Warrington
Some tips for your application 🫡
Be Authentic: When applying for the Lived Experience Consultant role, let your genuine experiences shine through. We want to hear your story and how it shapes your perspective on the criminal justice system.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that align with the job description. We’re looking for specific examples of your lived experience and engagement activities.
Show Your Passion: Express your commitment to equity, diversity, and inclusion in your application. We value a proactive attitude, so let us know why you’re motivated to make a difference in this field.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Service Care Solutions
✨Know Your Story
As a Lived Experience Consultant, your personal journey is your greatest asset. Be ready to share your experiences with the criminal justice system and how they shape your perspective. This authenticity will resonate with interviewers and demonstrate your credibility.
✨Research the Organisation
Familiarise yourself with the charity's mission and recent projects. Understanding their work in amplifying voices and reducing harm will help you align your answers with their goals. It shows you're genuinely interested and prepared.
✨Prepare for Engagement Scenarios
Think about how you would engage service users in various settings. Prepare examples of past experiences where you've successfully conducted interviews or focus groups. Highlight your communication skills and adaptability in these situations.
✨Show Your Commitment to Inclusion
This role values equity, diversity, and inclusion. Be ready to discuss how you can contribute to these principles in your work. Share any relevant experiences that showcase your proactive approach to supporting underrepresented groups.