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For Companies At a Glance
- Tasks: Support residents in safe, comfortable living environments and promote their independence.
- Company: Dynamic housing organisation focused on community wellbeing.
- Benefits: Full-time hours, potential for contract extension, and impactful work.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in housing management and strong communication skills required.
- Other info: Opportunity for growth in a supportive and collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
Supported Housing Officer
Independent Living, South London, 35 Hours P/W, 3 month contract, Temp to Perm
The Patch
This Supported Housing Officer role covers a patch in South London, covering Lewisham, Lambeth, Greenwich and Southwark.
The Role
The focus of this Supported Housing Officer role is to work closely with Support providers to ensure all customers are provided safe, comfortable, and suitable living environments for their individual needs, ensuring their wellbeing, and promoting their independence.
This will include the following tasks and responsibilities:
- Housing Management: Conducts monthly property inspections, oversees health and safety compliance, and ensures the wellbeing of customers through regular calls and visits. Manages tenancies, ASB, and communal services.
- Stakeholder Management: Builds partnerships with care/support providers and stakeholders, conducts liaison meetings, engages with external organizations to support independent living, and represents customer concerns in risk resolution.
- Financial Management: Takes the lead in financial management, including reviewing service charges, overseeing value-for-money of communal services, and managing building furnishings and asset schedules.
- Tenancy and ASB Management: Manages tenancies, ASB, and neighbor disputes, conducts viewings and assessments, and ensures compliance with telecare monitoring data.
- Resident Engagement and Compliance: Leads resident engagement and wellbeing activities, promotes the Group\’s digital agenda, ensures compliance with health and safety policies, and understands housing regulations and care standards.
The Candidate
To be considered for this Supported Housing Officer role, you will require previous housing management experience including:
- Experience in managing housing services effectively.
- Knowledge of tenancy, lease, and neighbourhood approaches.
- Strong communication skills to engage with diverse teams and residents.
- Operational thinking aligned with organizational goals.
- Proven track record of community engagement and representation.
- Ability to work collaboratively, meeting deadlines in a dynamic environment.
- Proficient in data management, compliance, and budget oversight.
As the role is working with vulnerable individuals, you will also require an Enhanced DBS check. The role is covering a wide patch and may require monthly visits to Peterborough, so a driver with access to a vehicle would be preferable, but is not essential.
The Contract
This is a full time Supported Housing Officer role, working 09:00 – 17:00 Monday to Friday. The contract is for an initial 3 months, but has an excellent chance of being extended beyond this, or even potentially becoming permanent
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Supported Housing Officer employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Housing Officer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Supported Housing Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow organisations and professionals in the housing management field on LinkedIn. Engage with their posts, share your insights, and don’t hesitate to slide into their DMs to express your interest in opportunities. It’s all about making connections!
✨Tip Number 3
Prepare for interviews by practising common questions related to housing management and stakeholder engagement. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Supported Housing Officer gig. Plus, applying directly gives you a better chance of being noticed by hiring managers who appreciate candidates taking the initiative.
We think you need these skills to ace Supported Housing Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your housing management experience and any relevant skills. We want to see how your background aligns with the role of Supported Housing Officer, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting vulnerable individuals and how your experience makes you the perfect fit for our team. Keep it engaging and personal!
Showcase Your Communication Skills: Since strong communication is key in this role, make sure your application reflects that. Use clear and concise language, and if you have examples of successful stakeholder management or community engagement, include them!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Service Care Solutions
✨Know Your Patch
Familiarise yourself with the areas you'll be covering, like Lewisham and Lambeth. Understanding the local community and its needs will show your commitment to supporting residents effectively.
✨Showcase Your Housing Management Experience
Prepare specific examples from your past roles where you've successfully managed tenancies or dealt with ASB issues. Highlighting your operational thinking and problem-solving skills will resonate well with the interviewers.
✨Engage with Stakeholders
Be ready to discuss how you've built partnerships with care providers or external organisations in the past. Demonstrating your ability to collaborate and represent customer concerns will be key for this role.
✨Emphasise Compliance and Wellbeing
Talk about your understanding of health and safety policies and housing regulations. Showing that you prioritise resident wellbeing and compliance will align perfectly with the expectations of the Supported Housing Officer position.