At a Glance
- Tasks: Support children and families by supervising court-ordered family time and ensuring safety.
- Company: Leicestershire County Council, dedicated to child welfare and family support.
- Benefits: Competitive pay, flexible hours, and a chance to make a real difference.
- Other info: Opportunity for personal growth and a £250 referral bonus!
- Why this job: Be a vital part of children's lives and help strengthen family bonds.
- Qualifications: Experience with children and families, strong communication skills, and a driving licence.
Supervised Contact Support Worker
Salary: £15.66 per hour (Umbrella)
Location: Wigston (Leicester)
Client: Leicestershire County Council
Contract Type: Temporary (3 months)
Hours: Full time (37 hours per week)
About the Role
We are seeking a dedicated and compassionate Supervised Contact Support Worker to support children and families across Leicestershire. This role involves supervising and facilitating court-ordered family time between children and their parents or other significant family members. You will play a key role in ensuring that children are kept safe, their voices are heard, and positive family relationships are encouraged where appropriate.
This is a county-wide role, requiring flexibility to travel to different locations within Leicestershire.
Key Responsibilities
- Supervise and support contact sessions between children, parents, and/or other family members in line with court orders and care plans.
- Ensure the safety and well-being of children at all times during contact.
- Provide written, factual, and timely records of contact sessions, highlighting observations on interactions and any concerns.
- Promote positive family relationships while maintaining professional boundaries.
- Transport children to and from contact sessions, ensuring safe handovers.
- Communicate effectively with social workers, colleagues, and other professionals involved in the child\'s care.
- Manage challenging behaviour in a calm and professional manner, ensuring safeguarding is prioritised.
- Contribute to team meetings and case discussions where required.
- Escalate any safeguarding concerns immediately in line with council policy and procedures.
- Previous experience of working with children and families, preferably within a social care, education, or support environment.
- Experience of managing challenging behaviour and de-escalating situations appropriately.
- Knowledge of safeguarding policies, child protection procedures, and confidentiality.
- Understanding of the impact of family breakdown, trauma, and separation on children.
- Experience of keeping accurate written records and preparing reports.
- Strong communication and interpersonal skills, with the ability to build positive working relationships.
- Ability to remain calm, professional, and objective in difficult or emotional situations.
- Good observational skills with the ability to record clear, factual, and unbiased notes.
- Ability to work independently and as part of a team.
- Strong organisational skills, including time management and prioritisation.
- A high level of resilience, empathy, and emotional intelligence.
- Flexibility to travel across the county and adapt to changing demands.
- GCSEs (or equivalent) in English and Maths - essential.
- NVQ Level 3 in Health & Social Care, Children & Young People, or equivalent - desirable.
- Safeguarding training - desirable (or willingness to undertake).
- Full UK driving licence and access to a vehicle - essential.
- Enhanced DBS check (required prior to starting the role).
- Willingness to work flexibly, including occasional evenings and weekends if required.
- Commitment to promoting equality, diversity, and inclusion.
- Ability to maintain strict confidentiality and professional boundaries.
If you are interested in the role and would like to contact me for further information on the role you can contact myself on the details below.
At Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.
To apply for this role, or to refer someone else, then please do not hesitate to contact Jack at Service Care Solutions on 01772208964 or email on Jack.Lonsdale@Servicecare.org.uk
Jack Lonsdale
Associate Recruitment Consultant
Give me a call Email me
Supervised Contact Support Worker in Leicester employer: Service Care Solutions
At Service Care Solutions, we pride ourselves on being an excellent employer, offering a supportive and compassionate work environment for our Supervised Contact Support Workers. Located in Wigston, Leicester, we provide our employees with opportunities for professional growth, a commitment to safeguarding children, and a culture that values teamwork and flexibility. With competitive pay and the chance to make a meaningful impact in the lives of families, we are dedicated to fostering a workplace where every team member can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Supervised Contact Support Worker in Leicester
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social care field and let them know you're on the lookout for a Supervised Contact Support Worker role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to child safeguarding and family support. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and how it relates to the role.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, bring along examples of your written records or reports from previous roles. This will demonstrate your attention to detail and ability to keep accurate documentation.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing passionate candidates like you taking the initiative!
We think you need these skills to ace Supervised Contact Support Worker in Leicester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. We want to see how your background aligns with the role of a Supervised Contact Support Worker, so don’t hold back on showcasing your strengths!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so use simple language and avoid jargon. This will help us understand your qualifications without any confusion.
Show Your Passion:Let your enthusiasm for working with children and families shine through in your application. We’re looking for someone who genuinely cares about making a difference, so share your motivations and experiences that reflect this passion.
Proofread Before Submitting:Before you hit send, take a moment to proofread your application. Typos and grammatical errors can distract from your message, so we recommend double-checking everything to ensure it’s polished and professional.
How to prepare for a job interview at Service Care Solutions
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Supervised Contact Support Worker. Familiarise yourself with the key tasks like supervising contact sessions and ensuring child safety. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience working with children and families. Think of specific examples where you've managed challenging behaviour or supported positive family relationships. This will demonstrate your capability and how you can contribute to the team.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and emotional intelligence. Practice responding to situations where you might need to de-escalate conflict or ensure a child's safety. This will help you articulate your thought process during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared about the role or the team dynamics. This shows your enthusiasm and helps you gauge if the position is the right fit for you. For example, ask about the support available for new staff or how the team collaborates on cases.
