At a Glance
- Tasks: Lead a dynamic team tackling homelessness and support complex casework.
- Company: Join a dedicated service making a real difference in the community.
- Benefits: Competitive pay, flexible working, and opportunities for professional growth.
- Other info: Work in a fast-paced environment with a focus on service improvement.
- Why this job: Be a frontline leader and create positive change in people's lives.
- Qualifications: Experience in housing options and strong leadership skills required.
The predicted salary is between 55000 - 60000 £ per year.
Service Care Solutions are currently recruiting for an experienced Housing Options Team Leader to join a busy Homelessness Service on a temporary basis for an initial 12 week contract. This is a key frontline leadership role covering the front-facing homelessness service, managing operational delivery whilst supporting officers and advisers with complex casework. The role is full-time and will require attendance in the office up to 3 days per week based in Chelmsley Wood, Birmingham.
The Role
- Lead and support a frontline Housing Options and Homelessness team
- Provide operational oversight across homelessness prevention and relief services
- Support officers and advisers with complex homelessness casework and decision making
- Ensure statutory duties are delivered in line with legislation and best practice
- Monitor performance, case quality and service standards across the team
- Conduct supervision, coaching and support staff development
- Work collaboratively with internal departments and external agencies to prevent and relieve homelessness
- Contribute towards service improvement and effective service delivery
Requirements
- Significant experience within Housing Options and Homelessness services
- Previous experience supervising or managing frontline housing staff
- Fully conversant with the Homelessness Reduction Act 2017, Housing Act and Public Sector Equality Duty (PSED)
- Experience managing complex homelessness applications, reviews and statutory duties
- Strong knowledge of homelessness prevention, relief and temporary accommodation duties
- Ability to manage competing priorities within a fast-paced operational environment
- Excellent communication, leadership and decision-making skills
The post will involve office attendance in Chelmsley Wood up to 3 days per week alongside borough-wide service responsibilities.
Housing Options Team Leader in Solihull employer: Service Care Solutions
Service Care Solutions is an exceptional employer, offering a dynamic work environment in Chelmsley Wood, Birmingham, where you can make a real difference in the lives of those facing homelessness. With a strong focus on employee development, we provide comprehensive support and training opportunities, fostering a collaborative culture that values innovation and service improvement. Join us to lead a dedicated team in a role that not only challenges you but also rewards you with the satisfaction of contributing to meaningful social change.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Options Team Leader in Solihull
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the Homelessness Reduction Act and other relevant legislation. Being able to discuss these topics confidently will show potential employers that you’re the right fit for the Housing Options Team Leader role.
✨Tip Number 3
Don’t just apply anywhere; focus on roles that excite you! Use our website to find positions that match your skills and passion. Tailor your approach to each application to stand out from the crowd.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and your professionalism.
We think you need these skills to ace Housing Options Team Leader in Solihull
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Housing Options Team Leader role. Highlight your experience in managing frontline housing staff and your knowledge of the Homelessness Reduction Act 2017. We want to see how your skills match what we're looking for!
Showcase Your Leadership Skills:In your application, don’t forget to showcase your leadership and decision-making skills. Share examples of how you've supported teams in complex casework or improved service delivery. We love seeing real-life examples that demonstrate your capabilities!
Be Clear and Concise:When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your experience and achievements.
Apply Through Our Website:Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at Service Care Solutions
✨Know Your Legislation
Make sure you're well-versed in the Homelessness Reduction Act 2017 and the Housing Act. Brush up on key points and recent changes, as this will show your commitment to best practices and your understanding of the legal framework that governs the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you supported staff with complex casework or improved service delivery. This will demonstrate your capability to manage and inspire a frontline team.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations related to homelessness prevention and relief. Practice articulating your thought process and decision-making skills in these scenarios, as it will highlight your practical experience and problem-solving abilities.
✨Collaborative Mindset
Emphasise your ability to work with internal departments and external agencies. Prepare to discuss past collaborations and how they led to successful outcomes. This will show that you understand the importance of teamwork in tackling homelessness effectively.
