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- Tasks: Be the friendly face of our team, managing enquiries and providing top-notch admin support.
- Company: Join a supportive facilities team in Sevenoaks, Kent.
- Benefits: Flexible job share, competitive pay, and a chance to develop your skills.
- Why this job: Make a difference by being the first point of contact for residents and visitors.
- Qualifications: Strong communication skills and previous reception experience are essential.
- Other info: Great opportunity for career growth in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
Location: Sevenoaks, Kent (TN13)
Contract Type: Permanent
Start Date: ASAP
Working Pattern: Job Share
Job Purpose
We are seeking a professional, organised, and detail-oriented Receptionist Administrator to join our Facilities team. You will act as the first point of contact for residents, visitors, contractors, and staff, while providing high-quality administrative support to ensure the smooth day-to-day operation of the service. This role is offered as a job share, with two Receptionist Administrators jointly covering the service. One post covers mornings and the other afternoons. Applicants must be flexible and willing to provide cover across both shifts when required, particularly during periods of annual leave, sickness, or other absences, to ensure continuous reception coverage.
Morning Shift: Monday to Friday, 8:45am – 12:15pm (17 hours 30 minutes per week) - £12,585.34 per annum
Afternoon Shift: Monday to Friday, 12:15pm – 4:00pm (18 hours 45 minutes per week) - £13,304.50 per annum
Responsibilities
- Deliver a professional and welcoming reception service, ensuring all enquiries are signposted to the appropriate department.
- Manage visitor sign-in procedures, issue passes, and maintain accurate records.
- Handle incoming and outgoing post and deliveries, including ordering stationery and cleaning supplies.
- Provide general administrative support, including data entry, filing, and photocopying.
- Manage and respond to enquiries received via email and the ticketing system in a timely and professional manner.
- Communicate effectively with teams across the organisation using systems such as Microsoft Teams and Outlook.
- Create, organise, and maintain accurate records and documentation in line with data protection legislation and internal policies.
- Support Health & Safety compliance, including inductions, new starter processes, and training records.
- Collect and collate data across the business to support monthly Health & Safety performance reporting for the Executive Team.
- Assist with the management, issuing, and logging of garage keys to residents.
- Provide support during emergency situations, such as fire evacuations.
- Role model West Kent’s values at all times.
- Undertake any other reasonable duties appropriate to the role.
Essential Skills and Experience
- Excellent written and verbal communication and interpersonal skills.
- Strong organisational skills with a high level of attention to detail.
- Ability to manage multiple tasks, prioritise effectively, and work to deadlines.
- Good IT literacy, including Microsoft Word, Outlook, and Excel.
- Previous experience in a reception or front-of-house role.
- Strong customer service ethos.
- Ability to work both independently and as part of a team.
- A friendly, proactive, and “can-do” attitude.
Desirable
- Understanding of Health & Safety at Work.
- Experience or knowledge of housing association or public sector environments.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
Receptionist Administrator in Sevenoaks employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist Administrator in Sevenoaks
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, mission, and recent news. This will help us tailor our conversations and show that we’re genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Before any interview, we should run through common questions and our responses. This will help us feel more confident and articulate when it’s our turn to shine.
✨Tip Number 3
Dress the part! Even if it’s a virtual interview, we should look professional. It shows respect for the role and the people we’re meeting. Plus, it boosts our confidence!
✨Tip Number 4
Finally, don’t forget to follow up after the interview. A quick thank-you email can go a long way in keeping us top of mind. And remember, applying through our website is always a great way to get noticed!
We think you need these skills to ace Receptionist Administrator in Sevenoaks
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational skills, attention to detail, and any previous reception or administrative roles you've had. We want to see how you fit into our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for the Receptionist Administrator role. Don’t forget to mention your customer service ethos and proactive attitude – we love that!
Show Off Your Communication Skills: Since this role involves a lot of interaction with residents and staff, make sure your written application demonstrates your excellent communication skills. Keep it clear, concise, and professional – we’re looking for someone who can represent us well!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Service Care Solutions
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist Administrator. Familiarise yourself with tasks like managing visitor sign-ins and handling enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
As the first point of contact, excellent communication is key. Prepare examples of how you've effectively communicated in previous roles, whether it's through email or face-to-face interactions. Practising common interview questions can also help you articulate your thoughts clearly.
✨Demonstrate Your Organisational Skills
Being organised is crucial for this role. Think of specific instances where you've successfully managed multiple tasks or maintained accurate records. Bring up your experience with tools like Microsoft Teams and Outlook to highlight your IT literacy and ability to stay on top of things.
✨Emphasise Your Customer Service Ethos
A strong customer service attitude is essential for a Receptionist Administrator. Be ready to share stories that showcase your friendly, proactive approach to helping others. This will illustrate that you embody the values of the organisation and are committed to providing a welcoming environment.