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- Tasks: Lead and support high-quality living services while ensuring compliance and staff development.
- Company: Service Care Solutions, dedicated to providing exceptional care in Lancashire.
- Benefits: Competitive salary, flexible working hours, and weekly pay options.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in service support and strong leadership abilities.
- Other info: Flexible working arrangements and opportunities for professional growth.
The predicted salary is between 34000 - 47600 £ per year.
Service Care Solutions are currently recruiting on behalf of one of our private clients in the Lancashire area for an experienced Service Support Manager. This is a permanent, full-time position offering a competitive salary and the opportunity to lead high-quality supported living services.
Key Responsibilities
- Carry out audits and spot checks to ensure consistently high service standards, using our AI-integrated auditing system.
- Oversee and develop staff rotas via BrightHR.
- Ensure compliance through regular staff training, supervision, and performance appraisals.
- Create and review support plans and risk assessments using Log My Care.
- Support the planning and transition of new individuals entering the service.
- Participate in on-call duties as required.
- Provide direct support during allocated shifts to maintain service continuity.
- Investigate and review accidents and incidents, implementing improvements where needed.
- Provide shift cover in cases of staff sickness or absence.
- Offer ad-hoc support to team members and services when required.
- Lead, coach, and mentor Senior Support Workers, Deputy Team Leaders, and Team Leaders.
- Promote and uphold the values of Believe Care and Support in all aspects of your work.
Working Hours
- 37.5 hours per week
- Flexibility to meet service needs
- Minimum of one shift per month supporting complex individuals
- Weekend availability required
- Opportunities to work from home on agreed days, depending on service requirements
- Flexible working hours available
Service Overview
You will provide leadership and support across services for six individuals in Lancashire, ensuring safe, effective, and person-centred care.
Benefits via Service Care Solutions
- Weekly pay options
- Dedicated consultant support
- Access to exclusive roles
- Additional benefits available upon request
Interested? To apply, please send your CV to: (url removed)
Service Support Manager employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Support Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what they stand for and think about how your experience aligns with their mission. This will help you show them you're the perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable answering common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got exclusive roles that you won’t find anywhere else. Plus, it’s a great way to ensure your application gets noticed by the right people.
We think you need these skills to ace Service Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Service Support Manager role. Highlight your leadership experience and any relevant qualifications to show us you're the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about supported living services and how your values align with those of Believe Care and Support.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your ability to lead and improve service standards. Numbers and examples can really make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Service Care Solutions
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities listed in the job description. Brush up on your knowledge of AI-integrated auditing systems and staff management tools like BrightHR and Log My Care. Being able to discuss these confidently will show that you’re serious about the role.
✨Showcase Your Leadership Skills
As a Service Support Manager, you'll be leading a team. Prepare examples of how you've successfully coached or mentored others in the past. Think about specific situations where you’ve improved service standards or handled incidents effectively—these stories will resonate well.
✨Demonstrate Flexibility
This role requires flexibility in working hours and the ability to support complex individuals. Be ready to discuss your experience with varied schedules and how you’ve adapted to meet service needs. Highlight any previous roles where you had to step in during emergencies or staff absences.
✨Emphasise Person-Centred Care
The job focuses on providing person-centred care, so come prepared to talk about your approach to this. Share examples of how you’ve tailored support plans to individual needs and how you ensure compliance through training and supervision. This will show that you align with the values of Believe Care and Support.
