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- Tasks: Lead a team to manage repairs and maintenance in a vibrant London borough.
- Company: Join a dynamic local authority focused on community housing and resident satisfaction.
- Benefits: Enjoy hybrid work flexibility and competitive pay rates.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Experience in repairs management and strong knowledge of health and safety regulations required.
- Other info: This is an ongoing temporary contract with opportunities for growth.
The predicted salary is between 60000 - 84000 £ per year.
Job Advert – Service Managers | Central London Council Client: Central London Local Authority Job Title: Service Manager (Repairs & Maintenance) Location: Southwark / SE London – Site-Based with Hybrid Flexibility Contract: Ongoing Temporary Contract Pay Rate: £34 PAYE – £40 per hour (Umbrella LTD) Start Date: ASAP About the Role: We’re recruiting for two experienced Service Managers / Repairs Supervisors to join the Housing Asset Management Team of a busy Central London borough. These roles will be responsible for leading and managing all reactive repairs and maintenance works across a designated geographical area. Each Service Manager will oversee 12–15 operatives, ensuring day-to-day and void works are delivered efficiently, to a high standard, and with a focus on resident satisfaction and value for money. Key Responsibilities: Lead the delivery of repairs and maintenance within your patch, managing a team of in-house operatives and external contractors Ensure works are completed on time and to the required standard through regular monitoring, support, and supervision Engage closely with planners, complaints teams, managers, and residents to resolve issues quickly and effectively Maintain high health and safety standards across all works, ensuring Fire Safety and CDM compliance Monitor performance, set individual and team targets, and support training and development Handle complex complaints, respond to enquiries, and provide detailed reports to senior leadership Support continuous improvement and identify ways to deliver better, faster, and more cost-effective servicesWhat We’re Looking For: Extensive experience managing a repairs service or responsive maintenance team Proven background managing operatives, contractors, and performance outcomes in a housing environment Ability to lead by example, motivate teams, and resolve complex housing issues Strong working knowledge of H&S legislation, Building Regulations, Fire Safety standards, and landlord obligations HNC or equivalent in Building Studies (or comparable experience) Strong communication, organisational, and IT skills Comfortable managing a fast-paced and high-demand caseload across a large geographical patch How to Apply: For more information or to apply, please contact: James Glover – (phone number removed) - (url removed)
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Familiarise yourself with the specific challenges and needs of the Central London borough you’re applying to. Understanding local issues can help you demonstrate your commitment and readiness to tackle them during interviews.
✨Tip Number 2
Network with current or former employees in similar roles within the housing sector. They can provide valuable insights into the organisation's culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare examples from your past experience that showcase your ability to manage teams and resolve complex issues. Be ready to discuss how you’ve improved service delivery and resident satisfaction in previous roles.
✨Tip Number 4
Stay updated on the latest health and safety regulations and building standards relevant to the role. Being knowledgeable about these topics will not only boost your confidence but also show your dedication to maintaining high standards in your work.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Service Manager in the context of repairs and maintenance. Familiarise yourself with the key requirements and expectations outlined in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience in managing repairs services or responsive maintenance teams. Emphasise your leadership skills, knowledge of health and safety legislation, and any specific achievements that demonstrate your capability in this role.
Craft a Compelling Cover Letter: Write a cover letter that directly addresses the key responsibilities and qualifications mentioned in the job advert. Use specific examples from your past experience to illustrate how you meet these criteria and why you are a great fit for the position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Service Care Solutions
✨Showcase Your Leadership Skills
As a Service Manager, you'll be leading a team of operatives. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past, particularly in high-pressure situations.
✨Demonstrate Your Knowledge of Health and Safety
Given the importance of health and safety in this role, brush up on relevant legislation and standards. Be ready to explain how you ensure compliance and maintain safety across all works.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of specific instances where you've resolved complex complaints or improved service delivery, and be ready to share these experiences.
✨Engage with the Role's Responsibilities
Familiarise yourself with the key responsibilities outlined in the job description. Be prepared to discuss how you would manage repairs and maintenance effectively, ensuring resident satisfaction and value for money.
