Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead service charge and rent management for a large housing portfolio.
- Company: Established housing organisation in Norfolk with a stable environment.
- Benefits: Competitive salary, hybrid working, and leadership opportunities.
- Why this job: Make a real impact in housing while developing your leadership skills.
- Qualifications: Experience in service charge management and strong team leadership skills.
- Other info: Join a customer-focused team and drive process improvements.
The predicted salary is between 49680 - 49680 £ per year.
A fantastic opportunity is available for an experienced Service Charges & Rent Manager to join a well-established housing organisation in Norfolk.
The Role
This is a key operational leadership role responsible for the delivery of service charge and rent functions across a large housing portfolio. You will oversee the full lifecycle of service charges and rent processes, ensuring accuracy, transparency, and compliance.
Key responsibilities include:
- Managing service charge budgeting, forecasting, and reconciliation
- Overseeing billing, rent setting, and charge application
- Ensuring compliance with housing legislation and regulatory standards
- Leading on resident engagement and dispute resolution
- Managing and developing a customer-focused team
- Driving process improvements and system enhancements
About You
You will bring:
- Strong experience in service charge and rent management within housing
- Knowledge of leasehold, Section 20 processes, and housing legislation
- Proven experience leading teams and delivering high performance
- Strong financial, analytical, and stakeholder engagement skills
What’s on Offer
- Salary of £49,680
- Permanent opportunity within a stable organisation
- Hybrid working model
- Opportunity to lead a critical function and influence service delivery
Apply / Contact
For more information or to apply, please contact: George Westhead
Service Charge & Rent Manager employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Charge & Rent Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their service charge processes and recent developments in housing legislation. This will help you stand out as someone who’s genuinely interested and knowledgeable.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to team leadership and financial management. We all know how important it is to demonstrate your experience in these areas, so be ready to share specific examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Charge & Rent Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Charge & Rent Manager role. Highlight your experience in service charge management and any relevant legislation knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past achievements in managing service charges and leading teams. Let us know why you’re excited about joining our team!
Showcase Your Leadership Skills: Since this role involves leading a customer-focused team, make sure to highlight your leadership experience. Talk about how you've driven performance improvements and engaged with stakeholders in your previous roles. We love seeing strong leaders!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Service Care Solutions
✨Know Your Numbers
As a Service Charge & Rent Manager, you'll need to demonstrate your financial acumen. Brush up on budgeting, forecasting, and reconciliation processes. Be ready to discuss specific examples from your past roles where you successfully managed these aspects.
✨Understand the Legislation
Familiarise yourself with housing legislation and regulatory standards relevant to service charges and rent management. Prepare to explain how you've ensured compliance in previous positions, as this will show your depth of knowledge and commitment to best practices.
✨Showcase Your Leadership Skills
This role requires strong team leadership. Think of instances where you've led a team to success, particularly in customer-focused environments. Be prepared to share your approach to managing disputes and engaging residents effectively.
✨Process Improvement Mindset
Highlight your experience with process improvements and system enhancements. Come equipped with ideas on how you could drive efficiencies in the service charge and rent functions. This will demonstrate your proactive attitude and ability to innovate.