At a Glance
- Tasks: Engage with customers, manage communications, and support payroll processes.
- Company: Join ARCH Finance, a friendly team in Preston with growth opportunities.
- Benefits: Full-time role with one remote day after probation and supportive environment.
- Other info: Opportunity to develop skills in a collaborative and fast-paced setting.
- Why this job: Be part of a dynamic team helping businesses grow and providing top-notch customer service.
- Qualifications: Self-motivated individuals with a passion for customer resolution and teamwork.
The predicted salary is between 25000 - 30000 £ per year.
ARCH Finance are offering a great opportunity for a Sales Administrator to join an established team, based in Preston. The role will be office based and full time with the option of one remote working day after a successful probation period.
In your role as Sales Administrator, you will hit the ground running. Self-motivation with the ability to work on your own initiative, whilst supported by a large and friendly team is a must. You will have a real passion for helping a business grow and providing the best customer service possible to both internal and external stakeholders. You will be driven and have a real desire for customer resolution.
Your role will involve:
- Answering incoming calls
- Outbound calls to prospective customers with a view to engaging them to utilise our service.
- Helping manage the Arch Finance mailboxes (Outlook) for both the sign-up and payroll teams.
- Client and candidate engagement via all communication channels
- Assist with compliance, ensuring all relevant information is up to date
- Assist with payroll processes and support with payroll related tasks when required.
- Supporting the Line Manager when directed or in his/her absence
- Dealing with account enquiries/record keeping on company CRM systems and payroll software.
- Achieving KPIs and call figures
- Administrative tasks across the wider group as and when required.
What we’re looking for:
An individual...
Sales Administrator employer: Service Care Solutions
ARCH Finance is an excellent employer that fosters a supportive and collaborative work culture in Preston, where employees are encouraged to thrive and grow. With a focus on professional development and a commitment to providing exceptional customer service, team members enjoy the flexibility of remote working options after probation, alongside the camaraderie of a large, friendly team dedicated to helping the business succeed. Joining ARCH Finance means being part of a dynamic environment that values self-motivation and initiative, making it a rewarding place for those passionate about contributing to a thriving organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Get to know the company! Research ARCH Finance and understand their values, services, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! When you get the chance to speak with someone from the company, be ready to explain why you're the perfect fit for the Sales Administrator role. Highlight your customer service skills and your passion for helping businesses grow.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can really boost your chances.
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s an interview or a casual chat, send a thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Administrator role. Highlight your relevant experience and skills that match the job description, like customer service and administrative tasks. We want to see how you can hit the ground running!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for helping businesses grow and your motivation to provide top-notch customer service. Let us know why you're the perfect fit for our friendly team.
Show Off Your Initiative:In your application, give examples of how you've worked independently and taken initiative in previous roles. We love self-motivated individuals who can manage their own tasks while being part of a larger team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Service Care Solutions
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Sales Administrator role. Familiarise yourself with the key responsibilities like managing mailboxes, handling calls, and supporting payroll processes. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Customer Service Skills
Since this role involves a lot of client engagement, be prepared to discuss your previous experiences in customer service. Think of specific examples where you resolved issues or went above and beyond for a customer. This will highlight your passion for helping businesses grow.
✨Prepare for Common Questions
Anticipate questions related to self-motivation and working independently. You might be asked how you manage your time or handle challenges without direct supervision. Have some solid examples ready that showcase your initiative and problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
