At a Glance
- Tasks: Manage anti-social behaviour cases and improve community safety in Coventry neighbourhoods.
- Company: Well-established housing provider dedicated to community wellbeing.
- Benefits: Competitive hourly rate, flexible hours, and impactful work experience.
- Other info: Opportunity for career growth and collaboration with various agencies.
- Why this job: Make a real difference in local communities while developing your professional skills.
- Qualifications: Experience in housing, community safety, and strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
Service Care Solutions are currently recruiting for an experienced Safer Neighbourhood Officer to join a well-established housing provider based in Coventry. This is an excellent opportunity for an experienced housing professional with a strong background in anti-social behaviour (ASB), tenancy enforcement and community safety to make a positive difference within local neighbourhoods.
Role Details
- Location: Coventry, West Midlands
- Rate: £24.94 LTD per hour
- Contract: 3 months initially, with potential for extension
- Hours: 37 hours per week, Monday to Friday
- Start Date: ASAP
Key Responsibilities
- Manage and investigate anti-social behaviour (ASB) cases from initial complaint through to resolution, ensuring appropriate action is taken.
- Take enforcement action against serious or persistent nuisance and ASB, including preparing cases for legal proceedings.
- Work closely with solicitors, police, local authorities and other partner agencies to achieve successful outcomes.
- Attend court hearings where required, providing evidence and supporting legal action.
- Conduct interviews with tenants and residents regarding ASB, neighbourhood disputes and sensitive tenancy management issues.
- Work alongside tenancy sustainment teams to support vulnerable residents and prevent tenancy breakdown.
- Develop and implement neighbourhood safety initiatives to improve community wellbeing.
- Coordinate the use of CCTV and other security measures to support residents and tackle neighbourhood issues.
- Maintain accurate case records, reports and documentation in line with organisational policies.
- Work collaboratively with housing management teams to deliver effective tenancy enforcement and neighbourhood services.
Essential Requirements
- Previous experience within social housing, neighbourhood management, community safety or ASB enforcement.
- Strong knowledge of housing tenancy conditions and relevant enforcement procedures.
- Experience investigating and managing ASB cases, including complex or sensitive situations.
- Understanding of legislation relating to anti-social behaviour and tenancy enforcement.
- Experience working with external agencies, including police, social services and legal professionals.
- Excellent communication, negotiation and conflict-resolution skills.
- Ability to manage a varied caseload independently and prioritise effectively.
- Strong IT and case-management skills.
- Full UK driving licence and access to a vehicle.
Desirable Experience
- CIH qualification or equivalent housing-related qualification.
- Experience preparing legal cases, witness statements and court documentation.
- Knowledge of safeguarding, tenancy sustainment and supporting vulnerable residents.
- Previous experience of lone working and undertaking risk assessments.
How to Apply
If you are an experienced Safer Neighbourhood Officer, ASB Officer or Housing Officer looking for your next temporary opportunity in Coventry, we would love to hear from you.
Safer Neighbourhood Officer employer: Service Care Solutions
As a leading non-maintained special school in Billingshurst, we pride ourselves on being an exceptional employer dedicated to the holistic development of our students and staff. Our supportive work culture fosters professional growth through continuous development opportunities, while our comprehensive benefits package, including mental health support and flexible pay options, ensures the wellbeing of our team. Join us in making a meaningful impact in the lives of students with special educational needs, all within a vibrant and innovative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Safer Neighbourhood Officer
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Service Care Solutions, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Safer Neighbourhood Officer
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Service Care Solutions. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Service Care Solutions. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Service Care Solutions
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Service Care Solutions.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Safer Neighbourhood Officer role at Service Care Solutions, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Service Care Solutions that you can think critically and act effectively under pressure.
