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- Tasks: Lead a team to deliver top-notch repairs services and ensure customer satisfaction.
- Company: Join a public sector client in Leicestershire focused on housing repairs and maintenance.
- Benefits: Earn £27 per hour with potential for remote work and a referral bonus.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Construction-related qualification or equivalent experience required; management experience preferred.
- Other info: Quick hiring process; great opportunity for those passionate about property repairs.
The predicted salary is between 44000 - 60000 £ per year.
A client within the Public Sector based in Leicestershire is currently recruiting for a Principal Officer – Repairs to join their Repairs Team as soon as possible. The client is offering a full time, temporary position on an ongoing basis with the ideal candidate having experience of working within a local authority within a housing repairs and maintenance environment.
The Role
Key purpose of the role is to deliver a high-quality, customer-focused repairs service by leading the responsive repairs team and business support function, managing operatives and contractors, and ensuring service improvement and regulatory compliance.
Key responsibilities will include but not be limited to:
- Leading and managing the responsive repairs team and business support staff
- Ensuring repairs are completed efficiently, from identification through to resolution
- Managing external contractors and disrepair claims
- Monitoring performance and customer satisfaction to drive continuous improvements
- Working collaboratively across voids, tenancy, and investment teams
- Deputising for the Repairs and Investment Manager as required
The Candidate
To be considered for this role you will require:
- A relevant construction-related qualification (e.g., degree or membership of RICS/CIOB), or substantial equivalent experience
- Experience of managing property repairs services
- Knowledge of construction health and safety legislation
The below skills would be beneficial for the role:
- Experience of leading teams and managing both in-house operatives and external contractors
- Ability to analyse performance data and implement service improvements
- Strong communication, budgeting, and IT skills
The client is looking to move quickly with this role and as such are offering £27 per hour Umbrella LTD Inside IR35 (approx. £22 per hour PAYE).
How to Apply
If this position sounds of interest, email a copy of your up-to-date CV to (url removed) or call Amy at Service Care Construction on (phone number removed) to discuss the vacancy in more detail. Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.
Referral Bonus
If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.
Repairs Manager employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Manager
✨Tip Number 1
Familiarise yourself with the local authority's housing policies and procedures. Understanding their specific requirements and challenges will help you demonstrate your knowledge during discussions.
✨Tip Number 2
Network with professionals in the public sector, especially those involved in repairs and maintenance. Attend relevant events or join online forums to connect with others who can provide insights or even referrals.
✨Tip Number 3
Prepare to discuss your experience managing teams and contractors. Be ready to share specific examples of how you've improved service delivery or customer satisfaction in previous roles.
✨Tip Number 4
Research the latest trends in construction health and safety legislation. Being knowledgeable about current regulations will show your commitment to compliance and safety in the repairs process.
We think you need these skills to ace Repairs Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing property repairs services and leading teams. Emphasise any qualifications related to construction, such as RICS or CIOB membership.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities of the Repairs Manager role. Mention your experience with external contractors and your ability to drive service improvements.
Showcase Relevant Skills: In your application, clearly outline your knowledge of construction health and safety legislation, as well as your strong communication and IT skills. Use specific examples to demonstrate these abilities.
Follow Up: After submitting your application, consider following up with a polite email to express your continued interest in the position. This can help keep you on the radar of the hiring team.
How to prepare for a job interview at Service Care Solutions
✨Showcase Your Leadership Skills
As a Repairs Manager, you'll be leading a team. Be prepared to discuss your previous experiences in managing teams, including how you motivated staff and handled challenges. Use specific examples to illustrate your leadership style.
✨Demonstrate Your Knowledge of Regulations
Familiarise yourself with construction health and safety legislation relevant to the role. During the interview, highlight your understanding of these regulations and how you've ensured compliance in past positions.
✨Prepare for Performance Metrics Discussion
The role involves monitoring performance and customer satisfaction. Be ready to talk about how you've used data to drive improvements in service delivery. Bring examples of metrics you've tracked and the outcomes of your initiatives.
✨Emphasise Collaboration Skills
This position requires working closely with various teams. Prepare to discuss how you've successfully collaborated with other departments in the past, focusing on communication strategies and conflict resolution.
