Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage leasehold properties, handle service charges, and provide expert advice to leaseholders.
- Company: Join a forward-thinking client dedicated to exceptional resident services.
- Benefits: Enjoy remote work options and professional development opportunities.
- Why this job: Make a real impact in housing while growing your skills in a supportive environment.
- Qualifications: Knowledge of leasehold legislation and experience in managing leasehold services required.
- Other info: Temp contract with competitive pay rates.
Property Officer (Leasehold Services) Location: Central or Remote Working Contract: Temp Salary: £20.74 Umbrella per hour. £17.71 PAYE. We are working on behalf of a forward-thinking client to recruit a dedicated Property Officer to join their Resident Services team. This is an exciting opportunity to manage a portfolio of leasehold properties, deliver exceptional services to leaseholders, and play a key role in the financial management of the Housing Revenue Account. Role Overview In this pivotal role, you will: Manage leasehold services for a designated property patch, including Section 20 consultations, service charge calculations, and income recovery. Provide high-quality advice on leasehold matters, ensuring that lease agreements are upheld, and breaches addressed. Liaise with internal teams and external stakeholders, including legal advisors and asset managers, to deliver exceptional service to leaseholders. Lead on statutory consultations, preparing and issuing notices and conducting resident meetings.Key Responsibilities Income Management: Oversee service charge billing and recovery, implement payment plans, and promote Direct Debit options. Statutory Consultations: Manage consultations for major works, ensuring compliance with all legal requirements. Legal Actions: Support legal processes, prepare tribunal cases, and represent the Council as required. Customer Relations: Maintain effective communication, resolving queries, and conducting leaseholder surgeries.What We’re Looking For Knowledge: Expertise in leasehold legislation, including the Landlord and Tenant Act and Commonhold & Leasehold Reform Act. Skills: Strong financial acumen for service charge calculations and excellent communication skills. Experience: Proven track record in managing leasehold services, including statutory consultations and debt recovery.Why Join Us? Be part of a forward-thinking team committed to delivering outstanding services. Benefit from professional development opportunities and a supportive work environment. Play a vital role in maintaining the financial health of the Housing Revenue Account.How to Apply If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call George at Service Care Solutions on (phone number removed) or send an email to (url removed)
Property Officer (Leasehold Services) employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Officer (Leasehold Services)
✨Tip Number 1
Familiarize yourself with the key legislation related to leasehold properties, such as the Landlord and Tenant Act. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Highlight any previous experience you have in managing leasehold services or similar roles. Be ready to discuss specific examples of how you've successfully handled service charge calculations or statutory consultations.
✨Tip Number 3
Prepare to showcase your financial acumen by discussing your approach to income management and debt recovery. Think of metrics or achievements that illustrate your effectiveness in these areas.
✨Tip Number 4
Demonstrate your communication skills by preparing for potential scenarios where you would need to liaise with stakeholders or resolve leaseholder queries. Practice articulating your thoughts clearly and confidently.
We think you need these skills to ace Property Officer (Leasehold Services)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Property Officer in Leasehold Services. Familiarize yourself with leasehold legislation and the specific tasks mentioned in the job description.
Tailor Your CV: Customize your CV to highlight relevant experience in managing leasehold services, statutory consultations, and financial management. Use specific examples that demonstrate your expertise in these areas.
Craft a Strong Cover Letter: Write a compelling cover letter that outlines your passion for the role and how your skills align with the company's needs. Mention your knowledge of leasehold legislation and your ability to provide exceptional service to leaseholders.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Service Care Solutions
✨Know Your Leasehold Legislation
Make sure you brush up on your knowledge of leasehold legislation, especially the Landlord and Tenant Act and the Commonhold & Leasehold Reform Act. Being able to discuss these laws confidently will show that you're well-prepared and knowledgeable about the role.
✨Demonstrate Financial Acumen
Since the role involves service charge calculations and income recovery, be ready to discuss your experience with financial management. Prepare examples of how you've successfully managed budgets or resolved financial issues in previous roles.
✨Prepare for Customer Relations Scenarios
Think of specific instances where you've handled customer queries or complaints effectively. Be prepared to share these experiences during the interview to demonstrate your strong communication skills and ability to maintain positive relationships with leaseholders.
✨Familiarize Yourself with Statutory Consultations
Understand the process of statutory consultations for major works. Be ready to explain how you would manage these consultations and ensure compliance with legal requirements, as this is a key responsibility of the role.
