At a Glance
- Tasks: Support children with special needs during transport to school or day care.
- Company: Kirklees Council, dedicated to community support and development.
- Benefits: Competitive pay, training opportunities, and a supportive work environment.
- Other info: Flexible hours and the chance to develop essential skills in a rewarding role.
- Why this job: Make a real difference in children's lives while gaining valuable experience.
- Qualifications: Experience caring for individuals with special needs and a willingness to learn.
Location: Huddersfield. Client: Kirklees Council. Contract Type: Temporary (Initially 3 months). Hours: 30 hours P/W. Salary: £15.66 per hour (Umbrella).
About the Role
As a Passenger Assistant, you will support children with special educational needs and day care clients during transport to and from school or day care. You will ensure passenger safety, assist with personal and medical needs, and support the driver in operating vehicle access equipment. You may be required to work across various routes in Kirklees and attend Council‑organised training.
Key Responsibilities
- Ensure passenger safety and wellbeing during transport.
- Monitor transport contracts and report breaches.
- Safely carry items such as dinner money, medicines, and messages.
- Secure clients’ homes and assist with boarding.
- Operate and support vehicle access equipment.
- Safely hand over passengers to responsible adults.
- Administer emergency medication and first aid.
- Respond to medical emergencies and liaise with emergency services.
- Use Team‑Teach techniques to manage challenging behaviour.
- Maintain passenger hygiene and dispose of waste safely.
- Handle sensitive medical information confidentially.
Experience & Knowledge
- Experience caring for children or adults.
- Experience providing assistance and support.
- Experience working with individuals with restricted mobility or challenging behaviour.
- Experience working to health and safety policies.
- Experience inspecting others’ performance.
Skills & Competencies
- Hold or be willing to obtain a First Aid certificate.
- Flexible with working hours, locations, and vehicle types.
- Able to work independently and adapt to changing routes.
- Communicative and respectful.
- Able to follow medical advice and emergency procedures.
Additional Requirements
- Enhanced DBS and barred list check required.
- Must pass a standard medical screening.
- Willingness to travel to pickup points without reimbursement.
- Participation in Council training is mandatory.
Additional Benefits
- Opportunity to make a meaningful impact in the community.
- Training and development provided by Kirklees Council.
- Supportive working environment with clear behavioural expectations.
Passenger Assistant in Leeds employer: Service Care Solutions
Kirklees Council is an excellent employer for those seeking a rewarding role as a Passenger Assistant in Huddersfield. With a strong commitment to community impact, the council offers comprehensive training and development opportunities, ensuring that employees are well-equipped to support children with special educational needs. The supportive work culture fosters respect and communication, making it an ideal environment for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Passenger Assistant in Leeds
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even former colleagues who might know someone at Kirklees Council. A personal connection can really help you stand out in the crowd.
✨Tip Number 2
Prepare for the interview by practising common questions related to passenger safety and support. We recommend role-playing with a mate to get comfortable with your responses and show off your skills.
✨Tip Number 3
Show your passion for helping others! During the interview, share specific examples of how you've supported individuals with special needs or challenging behaviour. This will demonstrate your commitment to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Passenger Assistant in Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience with children or adults, especially those with special educational needs. We want to see how your skills align with the role of a Passenger Assistant!
Showcase Your Skills:Don’t forget to mention any relevant skills you have, like First Aid certification or experience with Team-Teach techniques. We love seeing candidates who can demonstrate their ability to handle challenging situations.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key experiences and qualifications stand out without unnecessary fluff!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Service Care Solutions
✨Know Your Role
Make sure you understand the responsibilities of a Passenger Assistant. Familiarise yourself with the key tasks like ensuring passenger safety and assisting with personal needs. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Relevant Experience
Prepare examples from your past experiences that highlight your ability to care for children or adults, especially those with special needs. Think about situations where you've had to manage challenging behaviour or respond to emergencies, as these will be crucial in your interview.
✨Demonstrate Communication Skills
As a Passenger Assistant, communication is key. Be ready to discuss how you would interact with children, parents, and other staff. Practice clear and respectful communication during the interview to showcase your interpersonal skills.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle emergencies. Think through potential situations you might face on the job and how you would respond, particularly regarding medical emergencies or managing challenging behaviour.
