At a Glance
- Tasks: Support housing services with admin tasks and tenancy management for residents in Slough.
- Company: Join a busy Local Authority Housing Team dedicated to community support.
- Benefits: Gain valuable experience, develop skills, and contribute to your local community.
- Other info: Temporary full-time role with opportunities for personal growth and development.
- Why this job: Make a difference in residents' lives while building your career in housing services.
- Qualifications: Strong organisational skills and a passion for helping others.
The predicted salary is between 24000 - 28000 £ per year.
Join a busy Local Authority Housing Team as a Neighbourhood Assistant, providing essential administrative and tenancy management support to help deliver high-quality housing services to residents across Slough.
THE ROLE
As a Neighbourhood Assistant, you will provide comprehensive administrative support to the Neighbourhood Team, ensuring tenancy management services are delivered efficiently while supporting residents and officers across a wide range of housing management activities.
Key responsibilities include:
- Providing administrative support for tenancy management, estate management, anti-social behaviour and tenancy sustainment services.
- Managing diaries, correspondence, telephone enquiries, electronic records, keys, fobs and general office administration.
- Raising purchase orders, processing invoices and supporting financial administration processes.
- Preparing tenancy documentation, arranging property viewings, completing tenancy sign-ups and carrying out identity checks.
- Supporting court preparation for tenancy enforcement, access applications and anti-social behaviour cases.
- Maintaining accurate tenancy records on NEC (or similar housing management systems), including tenancy changes, audits and estate inspections.
- Supporting garage and parking space administration, void processes, mutual exchanges, performance reporting and partnership working across council services.
Neighbourhood Assistant employer: Service Care Solutions
As a Neighbourhood Assistant with our Local Authority Housing Team in Slough, you will be part of a dedicated and supportive work culture that prioritises the well-being of both employees and residents. We offer comprehensive training and development opportunities to help you grow in your role while making a meaningful impact on the community. Enjoy the benefits of working in a dynamic environment where your contributions are valued and recognised, all while enjoying the vibrant atmosphere of Slough.
