Mentor Advocate

Mentor Advocate\\n\\nLocation: Remote with Travel across Merseyside & Cheshire\\nEmployment Type: Full time\\nSector: Criminal Justice, Community Support, Behaviour Change, Mentoring\\n\\nOverview Our client, a respected national social impact organisation, is recruiting a Mentor Advocate to support individuals across the community as they work towards positive personal change. This role is centred around one-to-one mentoring, behaviour change support, advocacy, and guiding people through challenging transitions.\\n\\nYou’ll be working directly with service users to help them build confidence, set personal goals, access services, overcome barriers, and move towards a safer and more stable future.\\nIf you thrive in a people-focused, purpose-driven environment and want a role where your work genuinely changes lives, this is worth your attention.\\n\\nKey Responsibilities\\nYou will take ownership of a varied mentoring caseload, including:\\n\\nCreating positive, trusting mentoring relationships that inspire change.\\nGuiding and coaching individuals through their personal goals and challenges.\\nSupporting behaviour change through encouragement, motivation, and regular structured contact.\\nDelivering high quality advice, guidance and advocacy throughout the customer’s journey Operations – Mentor Advocacy -\\nTailoring interventions based on each individual’s needs, ambitions, and personal plan.\\nProviding a professional, consistent service that enables people to achieve meaningful outcomes.\\nMaintaining strong working relationships with internal teams, partners and external agencies.\\nContributing to service performance targets and promoting positive change across the service.\\nSupporting the wider organisation through accurate record-keeping and administrative tasks.\\nSharing insight and specialist knowledge to support continuous improvement.What We’re Looking For\\nYou don’t need to be perfect, but you do need to be effective. The ideal candidate will have:\\n\\nExperience working in a mentoring, coaching, advocacy or support role.\\nStrong understanding of local services and community support networks.\\nExcellent communication skills, both verbal and written, for effective reporting and guidance.\\nCase management experience and confidence working with diverse groups.\\nAbility to use initiative, solve problems and make sound judgments under pressure.\\nStrong interpersonal and relationship-building skills with people from all backgrounds.\\nGood IT skills and an ability to work with digital systems.\\nPersonal resilience and the ability to remain calm in demanding situations.\\nA passion for helping people achieve long term positive outcomes.Key Behaviours\\nThis role suits someone who is:\\n\\nDetermined and resilient.\\nFocused on achieving results with others.\\nAdaptable and able to respond to change.\\nConfident, optimistic and self-motivated.\\nEthical, inclusive and committed to fairness and integrity.\\nA collaborative team player who values strong partnerships.Who You’ll Work With\\nYou’ll regularly collaborate with:\\n\\nLocal Operations Teams\\nColleagues across the wider organisation\\nExternal partners, agencies and community stakeholders\\n\\nTo Apply, please apply byt submitting your CV, if you have any questions, please contact Oliver Jefferson on (phone number removed)